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September 2023 by Julie R.
Great service and knowledgeable staff. I was in and out In a timely manner too. Really appreciate this location.
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March 2023 by Amy M.
HORRIFIC!! When I arrived I was told they wouldn't see me without an appointment. Ok fair- I didn't know their policy. I wasn't impressed that the the teller asked me what I wanted in a bank full of people. I was in the lobby and not in line. Sorry lady, I'm not telling the world my business. So I sat and waited 15 minutes to find out if they'd even see me. They were able to see me. The customer service person pulled a can of Lysol and sprayed down the chair, table and air where the last person had been. My asthma wasn't thrilled with the idea but I lived. I went for a name change and a withdrawal. I spent minutes trying to figure out what information she wanted from me. She kept asking for my address on the account. I confirmed the address. I gave her my license, and I confirmed the old address. She became frustrated with me because I wasn't telling her what she wanted to hear. I still have no clue what she wanted. I know where I live. She then went on to tell me that she couldn't change my name and to just carry two licenses around. I said my understanding is that is illegal. She then went in to say I was wrong and she's a paralegal. Um.....??? I didn't go to the bank to get legal advice but thanks? She sent me back out to get in line to get my cashiers check. On the way out of her space, I got a Lysol bath. I handed the teller my old license (I only carried it to get the name change) with my old address and was able to get a rather large check from my account with inaccurate information, great work team!! Needless to say, I'll be closing that account in the very near future. Moral of the story: believe the reviews.
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January 2023 by Carly Jacklyn
Horrible atm is always broken and tonight kept my cash I deposited and wouldn’t give it back and didn’t deposit into my account ?
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January 2023 by kyle saloka
Bank is awful. None of the machines work. Don't waste your time.
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August 2022 by Mac
Atm machines are always broken worst location ive ever been to.
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September 2019 by David Pando
Rude and inconsiderate staff will be sure to treat you like dirt. They made claims that my ADP certified work check would take almost a week to clear, so they hold money unlawfully. Ladies at the counter are very smug towards ALL clients. Leaving this awful bank the minute I get my money out.
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June 2019 by Theresa Dodson
We used the ATM. No problems, and I went to the Meijers across the street.
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January 2018 by April Emery
Drive-through so slow The withdrawal slip took five minutes and there's no one in line to get my money back it's gonna take about 20 standing there just looking at us and says what did I send it to you guys or you kidding me
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February 2016 by David Routley
Very good service inside. The atm always seems to have issues when I need it, otherwise I would have given 5 stars.
