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June 2024 by Janet Smits
Not enough workers. So disappointing to find out you need to make an appointment to see someone at the desk. You use to be able to just walk in and they were happy to help you. Not anymore!
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June 2024 by Tony
2 people at the teller's stations and no one at the desks to help you. Staff just keeps getting smaller and smaller. The people there say they're bankers, but I'm not going to talk about my personal business in the middle of the bank. How stupid Is the idea of talking about your personal banking accounts in the middle of the bank? I may as well be doing it in the middle of the grocery store. They definitely need to improve.
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May 2024 by Country Slicker
Wasn't a fan today. Waited in line for 20 minutes to be told I can't get cash withdrawn because I don't have a picture ID, despite having a state issued temp ID that was signed, a digital picture ID, a State of Michigan Bar Card with my name and attorney P# on it, and several other cards with my name on it. Oh, and I've also been a loyal customer for over 20 years. I thought you'd make me proud today. You went the other way.
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April 2024 by S L
Such long wait times every time I come here…
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February 2024 by Sarah Jasman
2 days in a row I sat in line to cash a check for over 20 minutes each time, and ended up having to leave. I have never seen such poor service, ever since Huntington bought out TCF.
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December 2023 by Christie
I’m being very fair in giving a one! Sat in the drive thru for 6 min while the teller hiked it up with customers! As I hit the call teller button 6 times, I’m pulling my money and going to a different bank! Bunch of rude, incompetent,inconsiderate people work here!
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December 2023 by Christie Glenn
I’m being very fair in giving a one! Sat in the drive thru for 6 min while the teller hiked it up with customers! As I hit the call teller button 6 times, I’m pulling my money and going to a different bank! Bunch of rude, incompetent,inconsiderate people work here!
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September 2023 by Misty Bukoski
This has to be the worst branch I have ever entered.. n not just by this visit. I come in with rolled change. I get asked what domination do I have? REALLY? K.. She then takes the change one by one. Input. Slip in a tray all the while. She is also trying to insert herself into her co-worker situation. So she's not focused.. or assisting needs to be.$84.50 of rolled change. I was there almost 15 minutes.. never again.. Not to mention when she comes back. And I say this is the longest transactionI've ever had dealing with coins. She starts explaining why I stop her in the nicest way and say no. Because that's gonna take more time, thank you. Customer Service is DEAD
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July 2023 by Sargon William
Vary good service. And Miss Catherine, she is the best .
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June 2023 by Dameisha Newman
Worst customer service I’ve EVER experienced in a bank. Lady at the Desk was no help at all they didn’t want to take the time to help meJust because they had to do a little research. Pretty sure if I was YT I wouldn’t of had this problem. I wasn’t even greeted or told to have a good day
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June 2023 by Bill Edwards
I've been dealing with Huntington over 20 years, Close this location. Rude inconsiderate just to begin. Fire everyone in the place,, Before you lose all your loyal customers. Officially for the record 0 stars.
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June 2023 by M Abdul Malik
Do not have any person to open an account. Cashier wasn't helpful or offer any services. Made feel like they don't care your banking business. Find a different banking.
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June 2023 by salim goria
Bad service
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March 2023 by Debbie Dombrowski
10 Mile Branch has the worst customer service. They are the most uninformed and poorly trained group of people.
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January 2023 by Shawn Asdf
Girl with a washed out red hair, kinda old. She always has an attitude. If you don't do it right she roles her eyes. Rolled her eyes at my wife for no reason, when I'm the one deposit. Please get a new job if you can handle customer service.
