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December 2023 by Rev Don
I can't speak for the quality of the service, but I can speak for the incompetence of the staff leaving at the end of the day. They don't understand that existing traffic has the right of way. Whether it's barreling out of the driveway or blowing through the STOP sign at the end of the street at 14 Mile, they're a bunch of dangerous clowns. Especially the jackass in the red Wrangler with the stupid angry grille. I almost T-boned him when he ran the STOP sign, so I was treated to two miles of his road rage. Cutting back and forth between lanes. Tailgating when he was in the same lane as me, swerving at me when he was in the next lane. I will get that license number the next time I see it, and I will call 911 if he pulls that again. I guess it's a good thing he works at a body shop so he can keep his stupid clown car looking as ridiculous as it does.
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November 2023 by Max Hartman
Poor customer service, poor results on my truck. They moved an oil container on my passenger seat and leaked and destroyed the leather. Also door panel was improperly installed and is producing annoying bsr (buzz squeak rattle). The mirrors are no longer working after they replaced the driver's door. Awful attention to detail and communication has been very poor.
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November 2023 by Kadie Hartman
If I could give them 0 stars, I would. They took 6wks to return my truck and when they did return it, there were a bunch of problems - including the fact that they had damaged our front passenger leather seat. They are refusing to fix the problem they caused, total crooks. Never go here. Kevin and Naomi are who we have been dealing with and both have severely poor communication, and no sense of responisibility, Kevin was also extremely rude.Service: Body & Trim
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October 2023 by Max H.
Took my truck to Galeana's in June. They took A very long time to get the truck done (almost 2 months) when it was a very simple job. Replacing the front quarter, bumper and drivers door. Upon receiving the truck back, There were many issues which required to bring the truck back for repair. Many of the issues are being resolved, but they refuse to fix the damage done by moving an oil container onto the passenger seat destroying the leather. Avoid at all costs
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September 2023 by Danielle Stowe
I didn't look at the reviews until after I dropped off my vehicle (just wanted to get it in somewhere asap) Started to worry but I had absolutely no issues. Shawn was great, my car was in there less than 10 days-needed a new turbo boost sensor and front bumper repair along with a few other things. No complaints!
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September 2023 by Clariessa Gaines
NAOMI was on point! Jeanette was fabulous! I'm driving again!
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July 2023 by Lavario Pelichet
After taking my vehicle in for damage done to the FENDER AND BUMPER on the drivers side, I get to the vehicle and recognized a damaged Belt Molding and possibly now a damaged DLO on the left drivers door, after they purposely put a damaged part on my vehicle and hoped I wouldn’t see it, they pretended to repair the problem. However I just came to the realization that TWO DAYS after I washed my car and rolled the windows down, upon rolling the windows back up ONLY THE DRIVERS DOOR WINDOW is still having water residue come up after TWO DAYS, Water was dried up on all other windows coincidentally except my drivers door and I hand wash my cars so I know the water should’ve been dry on all doors not just the other three. I was also told a replacement part would be there Wednesday July 5th. 2023 and it is currently Sunday July 9th. 2023 and still haven’t heard not one word from the company and obviously somehow my seal was broken on the door, they are extremely sneaky and thought they could get down on me wrong one ?, but instead of wasting time doing what im doing just save the headache and go somewhere for repairs cause they are pathetic and pitiful bottom of the barrel
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July 2023 by Lavario P.
After taking my vehicle in for damage done to the FENDER AND BUMPER on the drivers side, I get to the vehicle and recognized a damaged Belt Molding and possibly now a damaged DLO on the left drivers door, which had nothing to do with the initial repair so they fucked up the drivers door and the car wasn't even brought in with any damage to the door whatsoever, after they purposely put a damaged part on my vehicle and hoped I wouldn't see it, they pretended to repair the problem. However I just came to the realization that TWO DAYS after I washed my car and rolled the windows down, upon rolling the windows back up ONLY THE DRIVERS DOOR WINDOW is still having water residue come up after TWO DAYS, Water was dried up on all other windows coincidentally except my drivers door and I hand wash my cars so I know the water should've been dry on all doors not just the other three. I was also told a replacement part would be there Wednesday July 5th. 2023 and it is currently Sunday July 9th. 2023 and still haven't heard not one word from the company and obviously somehow my seal was broken on the door, but Im going above to the highest level of management cause I need answers so just save your time and don't go here, even told me I brought my car in with damage to the door, which luckily they couldnt convince me of because I know my cars
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July 2023 by Kado Albrehi
It's a bit out of my way. But the staff there made it quick for me. They got a lot of auto parts in stock
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May 2023 by Renée D.
This shop had my vehicle for nearly 3 months & haven't finished my collision repair(s); they say they are waiting for parts. They repeatedly found "additional" issues to fix after the initial estimate, & Brandon's attitude on the phone when I asked for clarification regarding delays was frankly insulting. The cherry on top was that when my vehicle was scheduled to be completed, they said their tech shattered my windshield. I strongly advise everyone to avoid this business.
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April 2023 by DL Garrett
Took my truck in for collision got it back with back window leaking they said they got it like that ,they had to take out the back window to replace the damaged area took it back twice and it still leaked ,had to take it to a windshield company they said that the instalation was not correct also sad my back seat was lose were they took it out and didn't tighten it back down, and lied to my insurance company and had to fight with them, 250 dollars out of pocket I'll never go back wouldn't recommend the to no one
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March 2023 by Mario Depodesta
Excellent service from the body shop. Kevin the manager stuck to his words and provided 5 star service from beginning to end. Thank youService: Body & Trim
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December 2022 by Sultan Mahmud
1st,they took 3 week for order parts.2nd,took another 2 week for schedule for dorp off.3rdTook another 4 week for fixed my car.Very bad experience with this body shop ?
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December 2022 by VistosoMorg
All are liars and will try to scam you if you’re a woman and your insurance company. Kevin is very disgusting, not professional at all he’s sexist, though he’s feminine himself. He was extremely rude and disrespectful. Naomi isn’t good at what she supposed to do, couldn’t even keep in contact. The lady who answers the phone that sits at the front desk, just hire a new person at this point she’s has an attitude with whomever calls ew. Overall avoid this place find another collision shop you can trust with your vehicle.
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July 2022 by Genoris Granberry
It took them 5 months to get my truck back to me. And it's STILL NOT FIXED.
