Five Below is a popular retail store known for offering trendy, high-quality products at affordable prices, mainly between $1 and $5. The store features eight different sections: Style, Room, Sports, Tech, Create, Party, Candy, and New & Now, making it easy for customers to find fun and cool items. Many shoppers appreciate the friendly customer service, especially when staff go out of their way to help find specific items or provide refunds if needed. The store is a good place for gift ideas and offers a wide variety of options. However, some locations can be disappointing; reviews mention dirty and messy stores with cluttered displays and unclean floors. Others are surprised to find items priced above $5, like wall art and speakers, which can be confusing given the store's name. Overall, Five Below is a fun shopping destination with great prices, but the shopping experience can vary depending on the store location. Some customers feel the stores have lost some of their original charm over time.
A lovely woman named Ellen was able to help me out at the self checkout. She was incredibly friendly and helpful! So were the other employees I spoke with
January 2025
Was looking for some weights and I didn't see what I was looking for. The manager was kind enough to check the back for me and found exactly what I was looking for. Paid for my items and walked out a happy shopper. It's the customer service for me each and every time.
December 2024
I bought some gift cards and all the employees were very helpful
