Family Dollar has experienced both positive and negative changes over time. Previously, the store offered a good selection of quality items at very reasonable prices, often better than other stores. The store layout has improved recently, making shopping easier with fewer obstructions. However, customer service has declined, with some staff members not performing their jobs properly, and issues with store hours. For example, doors are sometimes locked before the official closing time, causing frustration. Overall, the store has potential due to its affordability and better organization, but improvements in staff performance and consistency are needed to enhance the shopping experience.
