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October 2023 by John Anderson
If you like to have your "repaired" equipment using old repair parts from scrapped equipment of a same model equipment, that's what you'll get. American Industrial is like getting your repairs done out of someone's garage. Marposs E5 Amplifiers are adjusted using uncalibrated transducer test box. Marposs E9 Amplifiers are adjusted using a beat up uncalibrated micrometer rigged up to be accommodated to connect to the amplifier's veam. Safety Laser Scanners light paths are air blown and not in a proper environment area.Hand held barcode readers are mostly repaired by using old used parts from scrapped hand held bar code readers.They will steal parts from another company's repair to ship out a repair that they refuse to buy a replacement part.If a motor drive technician blows up a customer's motor drive they will cover it up to compel the customer to purchase an exchange motor drive.Beware of this place.UPDATE: I've contacted Keyence, the manufacturer of safety laser scanners and light curtains, which American Industrial Inc. repairs, Keyence informed me that American Industrial Inc. is NOT ALLOWED to repair their products. I have provided Keyence with American Industrial Inc.'s contact details.I've contacted Banner Engineering the manufacturer of light curtains, which American Industrial Inc. repairs, Banner Engineering informed me that although Banner Engineering does not suggest American Industrial Inc. repair their products. Banner Engineering requires that American Industrial certifies the repair (in which American Industrial Inc. has absolutely no Banner Engineering light curtain certification procedures). And, American Industrial Inc. MUST inform Banner Engineering of liability legalities. I have provided Banner Engineering with American Industrial Inc.'s contact details.If you work for, or know someone who does works for:AH GroupQualitrolRockwellYou have better be ready for the legalities of sending all your Keyence Safety Laser Scanners to American Industrial Inc to be repaired should their repair fails and causes damage to machinery, personnel injury or death. American Industrial Inc. IS NOT an authorized Keyence repair facility and is NOT ALLOWED to repair any Keyence products.
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September 2023 by Heath Bruce
Rob was a great technician. Handled our requests quickly and the turn around as quick as quoted.
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July 2023 by Scott Stay Jr.
Excellent place to get your controls fixed. Everyone there is super friendly, and Dan was excellent to deal with. Thank you!! ?
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December 2022 by Ruth Eddleman
Everyone there was a joy to work with with the exception of Kevin who thought he could talk to employees like they were absolute garbage. He’s the only reason I gave a 3 star instead of 5 star rating. I’m a grown woman and you don’t get to talk to me disrespectfully nor tell me that I need to do what you tell me to do. You weren’t my boss! This man needs a severe lesson on how to treat people. He’s a horrible reflection of such a great company.
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December 2017 by John Cortez
Great place to work.
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December 2017 by Brian Cylkowski
Professional service
