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September 2023 by Ashley Zlatopolsky
Great boats, great service, great location! Everyone who works here is fantastic, especially Greg the manager. Highly recommend taking one of their beautiful boats out if you are on Walloon Lake.
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August 2023 by Dan Hendrick
We recently rented a pontoon for the day on Walloon Lake from Tommy's. It was GREAT!!! The pontoon was very nice, clean and new. The staff and service was excellent. They went above and beyond to make our day enjoyable. Thanks to Stefan Knost and all the staff at Tommy's Walloon.
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July 2023 by Clyde Barton
We purchased a boat through Ryan at Tommy’s Walloon. The process was smooth and easy. We knew the boat had some dock scuff, so we had them fix the gelcoat. I couldn’t be happier w their service and work! All around great experience!
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May 2023 by JUSTIN NASH
I couldn't be happier with my experience with Tommy's, especially Stefan Knost at their Walloon location. I'm located in NC, they're in MI. I found the Axis boat I wanted online and they made the process completely easy and transparent. Stefan even sent me a video walk around of the inside and outside before I made the trip to pick it up. When we got there, the paperwork was already printed out and waiting on me. Quick, easy and painless process from start to finish! Communication was clear and precise. When we got home one of the surf features wasn't functioning properly. My local NC dealer couldn't get the OEM to warranty the part. I called Stefan to explain and within minutes, he called me back and said we won't leave you hanging and want to make this right! I was blown away! They shipped the part to my local dealer at no cost to me! I was a happy Tommy's customer before but now I'M A CUSTOMER FOR LIFE! Thanks to Tommy's for making it easy to do business and a special shout out to Stefan for going above and beyond to make sure I was and am completely satisfied! Well done team!
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May 2023 by matthew hanson
We purchase a boat from Tommy's Walloon Lake, MI. Stefan Knost returned our initial inquiry. I wasn't sure about buying a boat out of state, but Stefan made it more than easy to get it done. He answered every question and was very responsive throughout the process. We picked up the boat 600 miles from home and it was exactly as described. They had it ready to go in the parking lot, all paperwork done. Stefan helped hook us up and off we went. I would defiantly buy from Tommy's and Stefan Knost again.
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September 2022 by Dawn Montano
We rent a pontoon boat from Tommy’s every year we come to Walloon Lake! Their boats are always clean and in excellent condition. Their staff and customer service is always top notch! Highly recommend Tommy’s! ?
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July 2022 by J DN
Have had our 2014 VTX serviced several times for engine running rough and missing at Tommy’s on Walloon where I bought it. Had a few early stumbles with repair attempts, but Tommy’s service department stepped right up to assist me in getting boat fixed! Will definitely return to Tommy’s for future boating needs! Thanks!
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June 2022 by Liam C
Certified Suzuki, Mercury, Volvo, and Malibu service, good communication with the service writers, knowledgeable technicians, and good boat cleanings. Pricey but you get what your money's worth for sure. They do acid washes as well.
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May 2022 by Kyle Knoll
Great local water sports shop. Friendly sales people, great selection, and they go out of their way to service you.The store staff is very knowledgeable about the water sports products and helped me select wakeboards and surfboards for my family.Also a nice selection of summer apparel and sunglasses.They also stay open in the winter and provide free ice skating outside (they provide the skates).
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March 2022 by Kelli Toland
We stopped at Tommy’s during an up north winter weekend. We had never been to Walloon Lake and hoped to ice skate. Because of the snow and wind, the rink was covered with too many drifts. However, the staff in the store could not have been more friendly and immediately told us about a candlelit snow shoe experience. They helped our family of four get set up with snow shoes and we had an amazing time. The lady who helped us was so friendly my daughter said “I wish she was my grandma!” When we returned we had hot cocoa and cookies. They never even charged us for the rentals! I loved so many of the things in the shop and was very impressed by the selection. We absolutely will return on our next trek up here. So glad we found this gem and met such amazing staff - you just don’t get customer care like that anymore. Highly recommend!
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December 2021 by Liam Unus
Certified Suzuki and Malibu service, good communication with the service writers, knowledgeable technicians, and good boat cleanings. Pricey but you get what you pay for!
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October 2021 by Ford Luhrs
Great staff! Love the atmosphere, lots of really cool stuff to pick from!
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September 2021 by Makayla ginnis
Marc war an incredible salesperson! He was very knowledgeable and accommodating when our boat needed some work. Make sure to check our Boyne Vineyards if you are In the area or waiting for your boat to get worked on!
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July 2021 by Frank Campbell
Very nice store.
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January 2021 by Elizabeth
AMAZING CUSTOMER SERVICE!!!!Debbie has shown herself time and again to genuinely care about her customers and be determined to reach customer satisfaction at its finest! Tommy’s you have such a lovely employee! I look forward to having her help me in the future!
