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February 2024 by T L
great place
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February 2024 by Anthony
It's... Fine?
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September 2023 by Steven Morris
The print shop did an amazing job. I uploaded a baby shower invitation at 2 o’clock and picked up the finished product at 7 o’clock. It came out perfect and the staff was very friendly and incredibly knowledgeable. I’ll definitely be using them for my future needs.
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September 2023 by Heather Allen
I frequent this location often for work and have never had a negative experience. I came into the store today looking for a few things and felt the customer service was the best i have ever received.They didn’t have the amount of one of the items that I needed but did not hesitate to order it for me in the store. I also was looking for 2 of the same computers, but did not see a display for this model. When I asked about it, a gentleman named Bob did not hesitate to check in the back for me just incase. They did end up having one of them in the back, and he found another store that had another one. Online prices were honored and the customer service all around was excellent!
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September 2023 by AL
My 2nd favorite Staples store…the other is located on Beck and Grand River. Greeted immediately as I walked in. Store was well stocked. However there is usually an employee walking around inquiring if anyone needs help. Not the case today. I walked up to the register area to interrupt 3 employees chatting. However one of the employees walked me right over to the items I needed. When I was ready to check out there was nobody at the register. As a couple of employees came out from the back they indicated which register was open. It was then I noticed an employee restocking shelves close to the checkout area. She was very friendly, doing her job with a smile!
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September 2023 by David Jacobs
Came in for TSA Precheck and there was a pretty big line but they had it very organized and moving smoothly. Megan at the precheck kiosk was great and so were the other Staples staff. We even found a great deal on a printer using the $10 coupon.
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September 2023 by James Koski
TSA precheck walk-in. Myself and my wife were in and out of the store in less than 10 minutes. Davion was super fast and friendly, highly recommended.
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August 2023 by Samantha G.
Terrible experience. I get my mail here from iPostal1. The first time I came in they could not find a piece of my mail. Today there was a piece of mail that was supposedly mine, but it was opened and did not even have my name, or address on it. Someone's mail was opened and it was from the government about taxes and was in regards to a tax refund.I did not want to take someone else's mail because that is a crime, but I am extremely worried that mail is being opened and things are being taken out. I will be looking for another place to put my mail. The lady working there that first helped me today even took a piece of my mail out and said it had no number on it, but did not even try to find whose it was and just got someone else to help me and it was my mail.They seem very clueless in this store. I am worried that things are being taken from the mail that people have come to this location. I will be talking to iPostal1 and also Staples Corporate office because this is a federal offense to open mail that does not belong to you. Also, the fact she looked for my mail and then handed it off to someone else while she was doing it was so strange. Something is not right in that department.
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August 2023 by Natasha Henry
Mary is the best! Always A-1 service with a smile,
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July 2023 by RJ
We purchased few chairs in desperation. Store is half-empty and staff here always says " I don't know and I need to check" but will never check. So called power house with people of no use. Shop only when you do not have any options!!
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June 2023 by Rabbi Jason Miller
I've never had a bad experience here. The staff is very helpful. I know there are other places to purchase office supplies and the occasional phone charger, but you just can't beat the convenience of this Staples store.
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June 2023 by Debby Droncheff
I had a great experience! Mike was extremely accommodating and helpful with printing my address labels and party invitation along with Thaira's patience with me and her suggestions! They both were definitely the best! This was the Staples Store in Commerce Twp on Haggerty Road.
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May 2023 by Tonya Jones
Scheduled a 1:30 appt for TSA Pre Check and the person was on lunch until 1:50 with 3 people ahead of me. A mess
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May 2023 by Eraser Rabbit
Megan was SUPER helpful and friendly! She helped me find the ink cartridge I needed and explained what the different options offered.
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April 2023 by Jason Schairer
Never left a review beforeTSA lists this as a site to get precheck. We showed up with an appointment and required paperworkTurned away because the 13 year old did not have a passportNot a requirement on the tsa website, but apparently a requirement here for minorsUpdate 3/21/23: spoke w tsa agent who states we have appropriate state issued ID and passport not needed. We are unable to call this location to clarify if employee was mistaken
