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“Mark does a great job following up with myself and our family to help us with any of or insurance questions/issues,etc. Have been a customer for about 10 years now.”
“Over several years I’ve had a number of discussions with this agency and specifically Tammy. She’s smart, extremely professional and looks at every claim through the client’s perspective, which is rare. In addition to doing a great job with my claims issues, Tammy is one of THE MOST RESPONSIVE AGENTS I’ve met. She returns calls, texts and emails extremely well and always demonstrates incredible patience when speaking with me.”
“Kim was amazing! I’ve been with them for a handful of months now and Kim always goes above and beyond to help me get the most savings possible. She doesn’t treat you like most places do, you’re not just another body. Super friendly, extremely kind, explains everything in perfect detail. 100/10 would recommend to any and everyone.”
“We have been using the services provided by the entire team here for over 15 years, there is no other top notch group around! David and Troy , et. all , always go out of their way to take care of my families needs from Auto, to Home, to Life Insurance.”
“This is my second year with Progressive and I am pleased to say their representative Chris did an outstanding job! He was always very concerned and attentive to my questions. He was very intuitive to my concerns. Great representative of the company.”
“We have had our policies through State Farm for years. Excellent customer service each interaction. They always go above and beyond. When my father was ill and had surgery, they reached out to check on him.
I am getting ready to move out of State, and Bobby was able to help me find a new agent in Arizona. The team has always been so helpful. Thank you!”
“Andrew Basom is the epitome of professional consistency. He has always provided quotes and other information in a timely manor, and he proactively reaches out with relevant updates that have saved me money. He is the reason I went with State Farm. Highly recommend working with him!”
“I’ll tell ya Chad’s the man when it comes to insurance, he gets the job done quick he dropped what he was doing to write my policy that says a lot thanks so much highly recommend”
“I have been with State Farm agent James Green for over 20 years. State Farm has covered several homes, several renter's insurance policies, and numerous vehicles. James and his staff are always there to help me. Sue and Suzette are amazing. I highly recommend this wonderful agency.”
“Paul Rogachi and his staff at Allstate are amazing. They are very prompt in responding to my calls. They have served me for a great number of years and keep me updated with any new changes. They are worth a phone call. Connie V.”
“Jacob Mark is the BEST ever agent I have seen so far in Auto Insurance Companies. He assisted me with the quote and everything went so smoothly. Thank you so much Jacob. Appreciate your time which you used to help me.”
“Agency was friendly and understanding of my concerns. They helped me to get my policy transferred over to them in a timely manner, and they are prompt at responding via email. **MIND BLOWN.”
“Megan has been fantastic! She is patient, knowledgeable, and speedy getting me a quote and sending insurance certificates. I would highly recommend her and the company.”
10AM - 2PM
120 W Main St #204, Northville
Home Insurance
“My name is Dave I work for Jackson Hewitt tax service (hence the logo on the review) The State Farm agents and myself have been in communication for some time working on getting me the best policy so I could move from the insurance company I was not happy with. Agent Parys and team worked with me today 2-16-24 to provide me with a custom plan to fit my personal insurance needs. I am happy to say I am very satisfied with the policy we decided on. I feel fortunate to be part of this State Farm Team...”
“My personal experience with the metro agency has been excellent!! Teresa the lady i just saw took time out of her lunch to help me with a issue i had with a credit/refund. I probably took up about a hour of her time (felt really bad) but she was very pleasant and knowledgeable and was able to get my issue resolved rather quickly. Aaron, Brian, and Margo i have also delt with and they all are excellent people to work with. Someone always answers the phone or i can expect a phonecall back or email rather quickly. I will definitely be sticking around for a while and would recommend to anyone looking for a auto or commercial policy (my only experiences) so far!”
“I had an outstanding experience with Lisa. There have been so many auto insurance changes and she was able to explain them quickly and easily. She encouraged me to increase my liability insurance and the price increase was minimal. I”
“I dealt with Tony to get my home and auto switched over to State Farm. Not only did Tony make this process quick and efficient, I’m also saving $1000 a year! Definitely recommend!”
“This was one the best location I been to , thank you Sam for always being here … , he always here helping me with all my crazy question … novi location is the best handmade down …. See yall 6 months …”
“I recently spoke with Chris about my policies and he was definitely well informed and very personable. He was able to answer all of my questions, and give me recommendations to potentially lower my cost going forward.”
“Good customer service and the best insurance rates that I could find for quality coverage. Jennifer was very helpful and very informative. I highly recommend that you at minimum sit down and talk with them and compare your rates.I wish I would have found them sooner. I will update this review in 6 months.One day later, a response to the owner, Jon's reply.Thank you for your reply to my review. I am well aware of how insurance rates work and fluctuate. This is definitely not my first rodeo with insurance companies. I am a brand new customer with AAA and your office. An accurate review would not be just from the first day experience. When I said I would update my review in 6 months, it was not solely directed at rates. When I do my reviews I take everything in consideration. In this case (after 6 months), of course it would be rate increases, customer service at your office and customer service at the 800 number. It would also apply if I had any claims and how it was handled. Thank you again for your time. Keep up the good work guys! I could very well be a customer for life.”
“I recently switched to Cheryl Bowker at Allstate Insurance after experiencing a significant rate increase with my previous provider, Farmers Insurance. Cheryl not only halved my premiums but also provided superior coverage without any hassle. Her dedication to her clients is evident, and her expertise in the industry shines through in every interaction. With Cheryl, you get the Cadillac of insurance policies without any questions asked. Her years of experience and commitment to her clients make her the go-to person for insurance needs. Her family, who works alongside her, adds to the warm and welcoming atmosphere of her office. My family and I couldn’t be happier with the service we’ve received from Cheryl. I highly recommend giving her a chance to provide you with a quote—you won’t regret it. Cheryl Bowker is truly a five-star professional, offering five-star service and knowledge. She’s simply the best in the business!
Sincerely and respectfully Charlie & Mervat ❤️?”
“Excellent experience when I called regarding towing. I selected my own towing company since the company Allstate uses does not have good reviews, especially from women. I was very satisfied with the manner in which my agent addressed my concerns, as well as confirming my coverage for towing.”
“I have been with Statefarm for quite a fee years and their service has been exceptional.
Couple of days ago I needed Homeowners insurance urgently and had to get some changes on it. Dauton went above and beyond and got the underwriting done in hours vs a week. Thanks for that, I would be able to close my home on time.”
“I’ve had my fair share of experiences with various insurance companies, often feeling disillusioned by the false promises and lack of transparency. However, all that changed when I started working with Joel. For many years now, Joel and his team have provided me with a sense of peace and confidence that my family and I are properly insured. Their honesty, dedication, and thorough understanding of our needs have made all the difference. I can wholeheartedly say that Joel's service is exceptional, and I am grateful for the reliable coverage and support we receive.”
“Amy is exactly the type of person you want as your insurance agent. She came to my house to meet face to face so we could discuss the various options for my current policies and other options which may be of use. After an excellent conversation we were able together to put together appropriate adjustments to my policies that were relevant for me at this point in my life. We did financial tradeoffs between potential higher levels of coverage and the additional cost, and also made some adjustments on the downside to save me money in areas that were no longer relevant to my situation. She is friendly great conversationalist who has a lifetime of knowledge in the industry and she won't upsell you beyond what you need. As I said, some areas we reduced my coverage. She truly wants to ensure you are properly covered for those moments in life we all hope never happen, but alas they do. I sleep better knowing I have competed a comprehensive review and reset my needs to my current life and financial situation.”
“Our agent Jessica Johnson has been so great to work with. She is always on top of anything we need and even contacts us just to save us money if and when possible. She happened to drive by our house and noticed we were having a new roof put on our house, so she called to let us know we could save money on our yearly costs. We have never had such great service! I highly recommend her to anyone looking for insurance.”
“I can't say enough positive things about my experience with Dave. From the moment I reached out, I felt like I was in capable hands. He took the time to explain all the details and answered any questions I had. Also, whenever I have a question or need assistance, he is responsive and prompt to reply.
I feel confident knowing that my home and vehicles are well-protected. I highly recommend his services to anyone in need of reliable insurance solutions!”
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“I contacted Tim's office to inquire about windshield replacement as a rock hit my windshield and cracked it. Within 5 minutes of me sending the text Zach responded and answered all my questions. Within a half an hour everything was taken care of inclufing the repair company calling me to set up the appointment to replace it. I was extremely satisfied with Zachs outstanding customer service. Thank you again for all your help.”