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November 2023 by Anthony Howell
Dave has been very helpful in trying to find a solution to fix my son's Segway scooter. He has ordered parts and provided us with a drop off location. Repairs haven't happened yet, but if their technicians are as good as the customer service we've received so far, repairs should get my son on his way successfully.
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October 2023 by Steve Anders
The folks at great lakes Segway are very knowledgeable. They have parts and accessories at great prices and great tech-support.
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September 2023 by Rhonda Kotzen
First time renting an e bike. Easy website to rent online. Wonderful customer service when I got there. Highly recommend. Tons of fun!
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September 2023 by Mark E
So far I have had a great experience with them
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September 2023 by Michael Fargo
Thankful this place even exists! My motherboard died on my Segway and they were able to fix it up like new. Also picked up two brand new carry cases for our handlebars as I brought my wife's in for a good maintenance session since I had to bring mine in for repairs. I recommend this place!
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August 2023 by Gacha Lime
Fast and professional service, would definitely recommend this company.
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July 2023 by Guru D
They are the last standing hold out with the biggest new parts supply anywhere. Just wish John would answer or return calls
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June 2023 by Charles Parkin
Scott was very helpful. Did a great job!
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June 2023 by Kathleen N.
The team at Great Lakes Segway (and its sister company, Walled Lake Pedego) are experts in e-mobility and e-biking. From responsive retail transactions, to world-class service (including the ability to send in your Segway, have it diagnosed, fixed and re-shipped to you in record time), the two retail/service locations have done great work for a long time. Considering an e-bike or e-scooter? Have a question about Segways, Trikes, all models of Pedego, and more? Contact them. You won't be disappointed (we weren't!).
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May 2023 by Edward Allen
Friendly. Fast!! Extremely knowledgeable.. it’s a pleasure to call somebody that knows what they’re talking about. Thank you very much.
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March 2023 by Jen Hitchcock
Great dealer, close to home, very friendly, helpful and have alot in stock. We love our Pedego bikes
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March 2023 by Sebastian Luna
Excellent customer service! Although their services did not cover what I needed, they were very helpful with guiding me towards a website where I could buy my own replacement parts.
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March 2023 by Kathie Stacey
Great sales person answered all my husband's questions about the Pedego e bike. Thanks... very informative.
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March 2023 by Ken May
1st rate customer service. Always there to help! A+!!
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March 2023 by Renee Merem
Great product, great service. They went above and beyond! ??
