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“Lynn was incredibly helpful when making a return today! There was trouble with the barcode from my wedding registry and she went out of her way to make sure that I got my item returned. She was also answering questions of other employees around her while trying to make sure customers got seen in a timely manner. She’s seriously an amazing employee!”
“Salesman Mike was great. I told him what I wanted. He showed me some mattresses. Didn’t try to make me buy something double the price I wanted to spend. it was wonderful experience.”
“Great experience shopping with Kris! She helped me every step of the way. Looking forward to enjoying our new polywood dining table for many years to come <3”
“Last month I purchased a beautiful leather couch and today ordered upholstered recliners. Always get excellent advice on furniture purchases. The delivery service for the couch was terrific.”
“Lamin was great. I hope I spelled that correctly. He was professional knew his stuff in regards to directing me to a great mattress for my sleep patterns. Can't wait to get my new matress. The best part is I have 120 days to make sure it's a great match for me.”
“Our salesman (Rodney) was very kind professional and knowledgeable of all the beds in the store. He took in the consideration of my arthritis condition and advised me of the best bed's that would be good for my condition. I highly recommend visiting the mattress firm store located on 7 Mile road in Livonia Michigan. If you are looking to buy a new bed.”
“We went to find a new mattress to eliviate mine and my wife's back pain. Dave was friendly, attentive, and very knowledgeable. I had a few chosen prior to going to the store based on the online quiz. We ended up purchasing a completely different one, one that Dave suggested!”
“Purchased 2 chairs, quality looks good. Our sales person, Andrew was a very nice, helpful young man. Store is very nice and clean. Only issue I have is the 5 to 6 weeks to get my chairs. ?”
“Michael - The Recliner Whisperer!5-stars all the way for Michael, our La-Z-Boy recliner guru!From the get-go, Michael was like the encyclopedia of recliners, knowing all the ins and outs. He's the Sherlock Holmes of comfort, deducing exactly what I needed in a jiffy!His customer service? Top-notch! He answered every question with patience, making the whole process as smooth as the recliners he sells.But it's not all business with Michael; he's got a friendly vibe that makes furniture shopping feel like a fun hangout with a buddy who just happens to know a ton about recliners.Buying from him was a breeze - efficient, clear, and followed up with a friendly check-in to make sure everything was perfect.So, if you're on the hunt for a recliner, seek out Michael at La-Z-Boy Novi - he's got your back (and your comfort)!”
11AM - 6PM
27500 Novi Rd, Novi
Furniture Stores
“Michelle helped so much by explaining how things measure up, the separate costs, possible discounts and promotions. She was helpful picking out pieces and fabrics.”
“Thanks Lori for all your help and support while shopping for new furniture. Cameron thanks for the quick and easy payment as well. Very pleased with your service today ladies.”
“Had an excellent visit to the American Mattress store in Bloomfield Township, Michigan. The sales rep (Robert) was knowledgeable and most helpful in sorting through the various options available for us.”
“I saw amish furniture on the sign and was unsure. You see, I am a mid-century modern kind of gal and assumed everything in the store would be rustic. But to my delight, there were so many beautiful and eclectic pieces. I saw the MCM table and chairs but the stain wasn’t exactly what I wanted. Nancy and team at Home Again Decor helped me order the table in the specific wood and color I wanted and I am thrilled with what I got! This table is sturdy and well built and crafted in the amish tradition. I absolutely love the look of it in my MCM inspired home! Highly recommend Home Again Decor for all things furniture. And they have beautiful decor pieces and wooden cutting boards and charcuterie boards you won’t see anywhere else!”
“I have been using this shop for years. The owner is very helpful and knowledgeable. It's a fun shop to browse, and I have bought and sold many items at New2You.”
“I have purchased a fair amount of furniture from Ethan Allen over the last few years and the experience has been nothing but positive, despite delivery delays during Covid! I especially have to comment on the amazing follow-up customer service provided by Mason Sovey. Mason has gone out of his way to handle any and all issues and I can’t thank him enough! Overall great experience but Mason provides customer service at a truly exceptional level and guarantees I will be a repeat customer!”
“EVERYONE at Patio Plus was eager to assist us in selecting just the right outdoor furniture for our home. Carol, Kyle, James, Mitch and Scott went above and beyond. Their customer service is the absolute best around. They have solutions for every budget. Quality is outstanding and pricing is spot on! We started our shopping day at Patio Plus, visited other local stores and returned to purchase our furniture from Patio Plus later that same day. I highly recommended them for all of your patio furniture needs. Thank you!”
“American Leather RetailerPurchased 2 sleeper chairs.Convenient LocationMark was very helpful, explained all our options, very pleased with our purchasing experience.”
“More than selling furniture. They take the time to understand the space, needs and work with the staff to ensure they are delivering something that is functional in the long term.”
“Carol and Ann were awesome. I came in knowing very little about picking fabric and got a great lesson and advice. End results were absolutely beautiful brand new couches!! Would totally recommend!”
“If you love exciting and beautiful home decorating ideas, you will enjoy visiting. Things are constantly changing; it's a new store each week. So many beautiful, unique home furnishings!”
“My partner and I recently bought a house with a pool - a first for us both. The previous owner let the pool go after the sale and left us with a swamp to rehab… A very overwhelming situation.After speaking with Carl over the phone, I brought in a water sample and pictures of the pump for him to reference. He is INCREDIBLY knowledgeable, and got me set up with everything I’d need and nothing that I didn’t (another point I appreciated greatly!), and even wrote down instructions for me. It’s clear that Carl knows what he’s talking about from years of experience and really cares about what he does, and I am so happy and grateful to have his help and expertise while we fix our pool!I will post before and after pics once we get it clear and swimable again.”
“Monica greeted me at the store entrance and showed me all of the furniture I had looked at online. She picked out the perfect lamp to go with it and even had a measuring tape to help me with deciding on the right size end table. This was the best furniture buying experience I have had since I furnished my big house in NH. I took home several of her cards to pass out to other residents of my new apartment building since we are all downsizing in retirement. I highly recommend seeing Monica at Gardner White!”
“This business is the most accommodating that there could ever be. The products and customer service is beyond wonderful. We love our patio furniture, and all the help and support we have received. Go see them, won’t be disappointed. THANK YOU PALM BEACH !!!!!!!”
“What a Christmas wonderland! I can't imagine paying full price( which was really high for mostly Styrofoam decor) BUT I will return after Christmas for the sales! Is overwhelmed in a good way, these decorations were gorgeous!”
“This store has lasting quality pieces that are timeless and visually well balanced. Some are really modern and some are more timeless. There are so many wonderful color choices for many items that you can find were actually fits your decor. This furniture also holds its value. We have had furniture from this store for 15 years, and it still looks as gorgeous as when we first got it. Love, love Roshe Bobois furniture.”
“Visited Abode yesterday looking for barstools. They have a large selection with approximately 150 bar and counter stools. They are quite expensive, however, so unfortunately I left empty handed. The salesman was friendly and informative.”
“Randy was great. I am so pleased with my new Bradington Young Chippendale leather chair. Quality at a great price. Great delivery. So glad I stopped and shopped at McLaughlin's.”
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“We were looking to replace our 20 year old Norwalk sofa with a smaller Norwalk sofa (American brand, American owned, and still making furniture in America). Home Interior Warehouse is an authorized dealer for the brand. The people were very helpful and super nice. We were very pleased with the pricing at their July 4th sale! Our sofa was a custom order, and it was delivered to our home 7 weeks after the order was placed. Needless to say, the new sofa was immediately claimed by the Head of the Household as his personal spot!Great experience; highly recommended!”