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June 2024 by Jennifer Taylor
Fast and polite and listen to patient
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May 2024 by Lindsey Ann
The staff is great. Short to reasonable wait times and very quick diagnosis efficient and effective!
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May 2024 by Jos
Wonderful experience
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May 2024 by Jeanetta
I went here on May 1. I wasn’t feeling well. I have had a cough for a month and had horrible stomach pain. They gave me IV fluids, a breathing treat, and did a chest x ray. I got some meds and went home. I ended up going back the next day because my stomach pain was so bad I was crying. They gave me more fluids and did some blood test and stool sample. They told me the results should be back within 2 hours since they sent them as stat. I went home. I called about my results They said the blood was back and they were waiting on the other results. They told me they would call me when they got them. I never received a call back. Today I finally called to check and they said they were back. I asked them to send me an email. The guy that answered the phone said he would send them. After waiting for a couple hours I still didn’t get the results. I called back. He said they would send them to me when someone was available. The front staff is extremely rude. I also asked for the doctor to call me. He never returned my call. I will never be going back.
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May 2024 by sarah cord
The doctor & staff are absolutely amazing. They care SO much for their patients. I have never had a long wait time any time I have ever had to be seen. Everyone is very friendly & welcoming.
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May 2024 by Elaine Riedel
Walked right in. Staff super friendly and helpful. Did not require unnecessary tests. Got treatment right away. Great urgent care!
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April 2024 by Khalan Isbell
Very kind staff, quick service.
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April 2024 by Sara Calleja
Pretty nice place. Experience was friendly and considerate.
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April 2024 by Mommylove33
I recommend everyone to go to Family Urgent Care. I've have the pleasure of going twice & has sent my son. They demonstrate excellent quality customer service. It's a warm Family Atmosphere upon entering their office. Please choose them for your medical needs
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April 2024 by Olive Branch
I was highly disappointed. This was my first and will be my only visit to this urgent care. The center was empty so I was seen right away, After explaining my symptoms to the doctor, who barely examined me, I was quickly given a diagnosis and told that two prescriptions were going to be called in to my pharmacy. After speaking with my pharmacist, I discovered that the prescription was never called in. I contacted the urgent care and was told that the doctor didn't write the prescription and did feel it was necessary. This was in complete contrast to what was told to me. Very disappointed and I will never return to thus urgent care again.
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April 2024 by Micaelan Middler
I think this was by far the best urgent care experience I have ever had. Super friendly staff all around and the doctor was a complete delight. In and out as a new patient in under an hour! We brought our 2.5 year old in who is terrified of doctors and the doctor and nurse made her feel so comfortable she let them do everything they needed without crying or fussing at all! I am still in shock! This will for sure be our go-to urgent care!
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April 2024 by Tina Stafford
Staff is very friendly and caring.
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March 2024 by Kimberly Lee-Murray
I have been coming to get services from this Urgent care since it has been opened. I am highly disappointed in the service I got yesterday regarding pharmacy choice and prescriptions. My child's medication was sent to a pharmacy that I never listed nor gave my consent to send the prescriptions to. The staff kept insisting that is not what happened however I got notification that my child's medications were somewhere different.This urgent care had me at a pharmacy for over an hour that did not have my child's medication and kept stating that they called to get the pharmacy switched but did not do anything. I was also told the issue would be fixed first thing this morning but that was not the case. My child was not able to get the medication until the next day due to the staff errors with pharmacy. I will not be returning for any services as I do not appreciate being lied to and my time being wasted.
Please be aware that if you are given a prescription for medications you will have issues. I do not recommend this facility for urgent care matters.
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March 2024 by Landon Lee
I love it here it good
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March 2024 by Savannah
Sooo good nice staff!!!