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“I had a great customer service experience at this location. Although there was a small issue with the cargo van I originally reserved not coming up in the system, so I had to use a box truck instead. The gentleman I was working with was very accommodating for the minor inconvenience of the cargo van being unavailable. Wonderful service and made my moving experience a breeze! Would definitely recommend using them.”
“Make sure you go in knowing if you need their insurance or not. Maybe even check with your insurance policy. They do try to sell you with the fact that you do not have to pay the whole cost up front and then submit to your insurance, but you pay their deductible and their insurance will fix damages. Also know that you have to have all changes done before you leave the parking lot whether it's with the counter or the app. I was not able to remove the insurance when I went across the street to get Some coffee and look at the app as I thought I could. The owner was generous enough to refund the insurance I did not want or need when I checked out however, so that was appreciated!! Also I was told upon early return that if you return the rental early you do not get reimbursed for the insurance through the rest of the days of your reservation. My rental was a pickup truck.”
“We’ve been storing our stuff here for over a year now and haven’t had a single complaint. We also have a great relationship with Haley and Kelsey. They will go above and beyond.”
“Haviairre is awesome, these guys jump right on you and get the job done and you're out of there. Keep up the good work guys. And, don't ever leave anyone behind. Thumbs up 5.0”
“Great company service is welcome to everyone anytime . Helps in professional way. Work shop provide high quality service . I use the space for 15 years one word best of the Best. Especially customer service leading person Ryan great thanks Star service. The review written by Belmont engineering plastic . From driver experience”
“For starters.... BOTH these Women need to be on the ballot for presidency!!
Next... clone em! The world is missing people who genuinely care for others. Thanks for saving Me and My Kids' day!”
“I can’t even begin to explain what a positive experience with this location! First, I had plans to put my belongings in storage and travel for the summer and look on the east coast for where wanted to move to. I spoke with Josh. He was very helpful and explained their practices for storage perfectly. He was very straight forward - there are no hidden fees and they are reasonably priced. It honestly sounded too good to be true, do I kept interrogating him. :) Turns out, I received an email for confirmation on everything and sure enough it was all accurate!Then I found a place on the west coast, had to cancel my storage plans (at no cost) and I rented a Uhaul and a trailer for my car. AGAIN, they were very helpful, and even assisted me when I misplaced the Ihusl key while I was packing. Josh went above and beyond to assist me, knowing I was stressed out. You just don’t get this kind of customer service anymore and I would recommend this location to anyone and everyone (except my worst enemy, they can fend for themselves) lol”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
7AM - 7PM
2720 Burlingame Ave SW, Wyoming
Truck Rentals
“If you happen to be dropping off or picking up from this location and you’re working with Pete, you’re in luck. Pete was fantastic to work with, super knowledgeable, answered all my questions and very friendly. Can't say enough good words about the guy and hope I get to work with him again for my moving needs. Thanks U-haul Burlingame!”
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“Scott was honest and helpful. Offering solutions to help us fix our trailer quickly and on our time schedule. It was refreshing to see the quick responses to emails in a time when it feels like the art of customer service has been lost.”