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“Fast, easy, convenient. Associate that gave me my order was very friendly, knowledgeable and gave me a quick rundown on return policy in case my purchase didn't work for me.”
“I love this store we used to go to the one in Wyoming but they moved further down 28th street. We switched to Grandville not only is it closer but the staff is kind and helpful.”
“Very friendly gentleman, warm and welcoming. Howard is very knowledgeable about dogs nutrition and recommendations.Support people who care about your pets instead of throwing more money at nestle!”
“My family and me all take our birds to casa and they get the job done our birds love it when we take them there and they enjoy the ride there workers and very kind and not rude at all my family owns 2 cockatiels 1 Quaker and 1 African ring neck and 1 Mexican conure and they do a very good job trimming there wings and there beaks I suggest casa la parrot to everyone I know who has a bird around the area”
“After 4 years and so many vet visits and horrible yeasty ear infections we finally have relief for our Pitty mix. He has so many allergies to traditional dog food. I'm so grateful to have found a local company that has premade raw food for my doggos. I thaw it and portion out servings. So simple! The staff is also very helpful and friendly.”
10AM - 7PM
820 Monroe Ave NW #140, Grand Rapids
Pet Stores
“Staff was very accommodating towards my people aggresive dog.I had trouble finding someone who was willing to trim his nails and give him a full bath and blow out until I called one day to ask if we could try giving him a nail trim and grind.Very kind people who were willing to give it a go. My white german shepherds coat has never shined so bright before and I can't wait to make the next appointment.”
“Great place to go for all of my pet supply needs. Even though they have "hound" in the name, I shop here for cat supplies and they do have other pets covered too. The dog washes are great! The staff is friendly and I have never had an issue shopping here or finding what I need.”
“Recently remodeled amd seems like it is twice as big just due to the new layout! Very nice selection for all your animals, but like most stores mostly caters to dogs and cats. Does have quite a bit for birds and fish too but only the basics.”
“The employees don't seem as knowledgeable as at other pet stores. We bought some fish and one looked a little iffy before we left so we asked about it at the check out and the cashier basically shrugged her shoulders and gave an uncertain explanation for why he looked questionable. Well sure enough the fish died within a week. Thankfully they have a warranty return window for fish so we could replace it for free”
“1st time at this new location. Everything is easily labeled with signs, I was able to walk in find the cat food I was looking for. Cashier was very friendly, asked if I had rewards with them and used my rewards as well. Was in and out in less than 5 minutes with some light browsing to see what else my cats may want ?”
“Pet friendly. Workers are kind and attentive. Very helpful.Just a reminder for visitors: ALWAYS ask for permission to touch someone else's animal. Parents -- please teach this to your children for their own safety AND for that of the animal you do not know.While we were there, we witnessed several children harassing people's pets while the parents absolutely did not care, even when asked to have their kids stop touching a pet.Don't be those people! This is a great store with great employees and nice products. Be nice!”
“My pup and I love this place!! We go to Amaura's Paw Spa within the building and we absolutely love her! She's so detailed-oriented and you can tell that she genuinely loves all the animals that visit her! I feel that she charges a reasonable rate for all that she does and how much she actually cares for my dog! We have been a regular customer for nearly 3 years! We are so happy and recommend her to everyone we know!!The building has recently been renovated into several single pet grooming businesses. There is a really nice sized parking lot in the back, pretty easy to get to from Lake Michigan Dr.”
“I've been coming to this store frequently for over a year for chicken feed, treats, bedding and some dog items too. They have a nice selection of garden supplies and tools as well. Today I stopped in for our chicken feed and 3 different staff members asked if I needed any help. One even offered to load up my car. They were all so friendly! We love this store.”
“Stopped into the store to buy a heat lamp for a bearded dragon yesterday around 4pm and when I say it was such a pleasant experience it really was!!! I wish I would have gotten the Ladies name who helped us, even while she was training a new employee because she was so so so nice! She was helpful, full of knowledge of the products in the store, and honestly it was just such a top notch customer service experience!! Give her a raise, she’s amazing!!”
“I bought a Petsafe shock collar and it was defective. I took it back no problems no questions and my refund was back in my account the next day! Staff was friendly and helpful.”
“The staff were very friendly, honest and helpful. Showed concern dogs and me to get a good match. Did not get the perfect match today. Really appreciate the staffs honesty. Instead of them just giving us a dog without any concern”
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“I was in town and used the dog wash for my very dirty dog and was highly impressed. I appreciated having my own room and all the extras included (dog treats, ear cleaner, brushes, deodorizing spray). I also appreciated the deep tubs & the high power blow dryer.”