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November 2023 by Sergiy P.
Yesterday I washed my car using their touchless system. I had selected the basic wash for $8.00, they charged me $10.00 !This car wash is a scam!
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November 2023 by Pawan khumar
Deducts $10 straight of your card even though you use it for 5 mins. No warning about it anywhere in the wash center
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September 2023 by Sergiy
This place is a rip off. I was hoping I'd get a reasonably clean car for less money. I was cleaning hard and quickly. They charged me $13 and at the end my car wasn't clean at all. The Mister Car Wash that is nearby charges $10 for basic wash and you'd get much cleaner car without even lifting your finger.
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May 2023 by Alex Apol
They have a new payment system. Takes quarters, card, and android/apple pay. Significant improvement. Old system was very difficult to tell if transaction was over or not.
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March 2023 by Michael Nawara jr
half the time it takes your change and if you use your card it is automatically $10. you are better of going a crossed the street to mister. this place has burned me for the last time!
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February 2023 by Sam Lester
It's good for me to stop and clean my car out. Never used the wash though.
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August 2022 by Wendy Smith
Used bay 3 no beep to warn you about to run out of time . Vacuum are my money.
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June 2022 by Jim Valykeo
One bay was missing a spray wand at least 2 were not working. Charged my card 10 bucks to wash the bed of my truck. No soap in the bay I committed to with my card. Very disappointed.
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May 2022 by Kaylee Brocker
To start the first bat I went to (Bay 4) the credit card machine was not working), I then went to bay 5 and the credit card machine worked. However, the buttons to select what you were wanting to wash were not there. After getting to try at the 3rd bay, which was a waste of time. I was able to start my wash, which was terrible. The initial rinse was soapy water that stained my car and then the foaming brush was just water pouring out of it. The foaming brush scratched my entire car. The brush was filled with black spots which got all over my car, not washing off. The post rinse still did not get all the soap and dirt off that the brush left on it. I was very unpleased with the quality of this car wash.
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May 2022 by Lyle Klea
The foaming brush didn't work on the bay I was using. The timer had no warnings that you are on your last coin so when it stopped I had to put in another 1.75 to finish rinsing of my car.
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April 2022 by Justin Schmidt
The ONLY positive is their location, new ownership does not care about status of their carwash's condition, but they will gladly take your money when the systems dont work and they know it, admitted this via email They promised a refund 6weeks ago, still yet to receive that! They will not answer emails anymore.. when their sign clearly states as pictured! This carwash barely ever works, when it does, there was plenty of other issues with all their equipment Save your time and money! They would have got zero stars if allowed!!!Update: 2-22-22 they promised a refund, 4-12 still no refund and they will not answer my emails --- new owners are very unprofessional and crooks, they know their machines have issues and allow to continue to rip people off, went today to see some items to update this review and place is still not working right, stay away!!! I will add video of several bays and how they're stealing from everyone once I figure out how to add videos here Proofs in the pudding!
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January 2022 by Edward Schieber
The car wash itself is nice. Everything works well it's clean easy access. The only issue I've had with it the both times that I've used the car wash is I had to use my debit card and both times it charged me $10 instead of just $1.75 that I initially wanted. There's a button on there that says you can press and hold it for 2 seconds to cancel but it does not work. So either you have to wait for your $10 to run out or leave and hope nobody else comes in behind you and uses your card because all they have to do is to hit that button again once and it will reload the time. So if they would get that fixed so I can just put $1.75 for one wash and also let me be able to cancel that when I'm done so I don't have to wait around for the cycle to end. I did email them on this matter and I will update you on the status
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January 2022 by Michael Pouba
Tried 2 bays and both didnt have soap. One of the bays gave me under a minute for 10 quarters, will not be returning.
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October 2021 by Jason Wisniewski
Eat your money way too quick and then does not let you know when you're on your last coin doesn't beep and there's no timer and you get about half the time what a normal one gets you
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August 2021 by Peter Murphy
Under new management and they have done a great job turning this car wash into one of the better ones in Grand Rapids
