-
April 2024 by Bruce Schultz
First class handling of our changing insurance needs. They shopped for a great rate for us. We were given 1 particular agent to deal with us and any coverage needs which might come up. And they did come up and were handled very efficiently and successfully.
-
July 2023 by Kelsey Hamilton
The customer service staff for this Auto Insurance is helpful and quick to respond. They offer clear policy conditions and straightforward pricing.I appreciate their assistance.
-
December 2022 by John
We came in twelve minutes before closing and got two IDPs with photos taken etc. They didn’t even scold us for coming late. Great service, thanks Ralph Hayward Agency
-
October 2022 by Anthony Alex
Ralph Hayward Agency is amazing!!! They were so professional and courteous. They explained clearly and understandably. They also got answers and answered all of my concerns. The agent did a great job of explaining the policy and informing me of extras I could add on. Made it a simple and easy process. Excellent work!!!
-
May 2022 by Glenda morey
Ralph Hayward Agency is wonderful!!! They took great care to make sure I was satisfied with my coverage. They were very professional and courteous making me feel like I was dealing with someone I’ve known for years. I am also very pleased with the savings on my insurance rates. I’m glad to be part of this agency and I will notify others to do the same. Great service!!!
-
April 2022 by Jorge Walter
Thank you so much to the agents for helping me sign up for car insurance and staying past closing time to get it completed for me.They were Professional, tentative and helpful! I would recommended Ralph Hayward Agency to everyone.
-
February 2022 by Anne-Laure Papon
Agent was very helpful. She listened to my concerns and was able to address my concerns and resolve them. I do appreciate the time she spent, especially since I had called about 30 mins before closing. Thank you!
-
February 2022 by Julie Vaughn
Ralph Hayward Agency was extremely useful and quick also accurate with the process to getting the Auto Insurance. it was a pleasure having his to help me today. He did really a great job.
-
September 2017 by Alex S
I met with Arwen to discuss my current insurance policies and what she could do for me. After reviewing all of my policies she informed me that I should stick with my current plan, from another company! This was due to the relationship between my home and auto. She informed me however, of several deficiencies in the coverage and advised me to contact them to up coverage in those areas. Perhaps at a later date we could revisit everything again to see if something changed. This is complete unabashed honesty I haven't seen in a LONG time from any institution, public or private. In a world full of marketing ploys and gimmicks, this incredibly positive experience took me off guard. I would equate it to finding an honest mechanic. Once you do, never let them go lol!
-
September 2017 by Joshua Staple
One of the owners took the time to meet me in person and explain all of the insurance details to me. He was able to double our home coverage for only $20 more per month, and double our auto coverage for less than what we were currently paying. I was very impressed with his knowledge and he was a super nice guy. All of his recommendations made sense to me, and I will probably be here for life.
-
September 2017 by Ben Graber
These guys were great! Arwen helped me immensely and found discounts and options that fit my situation perfectly! I really have enjoyed working with them! In my time being with them I have never seen any kind of fraudulent or improper practices in their business, and they have been very helpful and professional throughout the whole process. I have been very satisfied with how they have treated me and have taken care of my insurance needs.
-
September 2016 by Rick Cunningham
First of all I caught them in a lie right off the bat. Should of taken that as a sign to disconnect our insurance contract. I let it ride and within two months they had bumped our agreement up an extra $300 per month written in the paperwork. This small company acts like a big corporation that knows how to deceive and gouge legally. I worked for a big company like that and that was the reason I quit. A company like this is preying on our elders and others that don't pay attention to every detail in the paperwork. I would advise to not even give them a chance. Warn others and be careful of the other insurance schemers! Their is more of them out there! These guys should not be listed as Dave Ramsey ELP's. I'm guessing one person read his book and that's it. They do not follow Dave Ramsey's Awesome standards guaranteed. I will contact Dave Ramsey's team also and get them off their ELP list as soon as possible. Good Luck on your search!
