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“Melissa and team were very helpful in creating a business account for my LLC. If I had a question, she had an answer. I'm very thankful for the options and the safety and security this will provide for my business. The availability to take draws from my business account to my personal account free and seamlessly is a HUGE win.Hope to see you all at The Golf & Game Lounge across the street when we open on June 1st 2024Thank you so much,Thomas Hagenbuch”
“We've banked with LMCU for several years and have no regrets. Each team member at this branch is always friendly, remembers you, and they're all sure to ask about your current life events. It's great to feel appreciated!”
“Save your self some time and get a mortgage through this place. I spent hours researching for the best interest rates around March 2020. Locked in a rate so low the folks at the title company said it was the lowest rate they’d seen (in a while/ever/this week…I don’t remember exactly) Molly was great to work with.”
“Valerie – The Go-To Banker!I just had to drop a review for Valerie, who's been my banker for almost over a year now. She's been nothing short of amazing! Every time I needed something, no matter how big or small, I just popped into the bank and Valerie was there to sort it all out for me. It's like she's got a magic wand for all my banking needs.Honestly, it's rare to find someone who genuinely cares about helping out with every single query. And Valerie does it with such ease and professionalism, it's impressive.Hoping her manager sees this and realizes what a gem they've got in their team. Promotion material? Absolutely! Valerie, you totally deserve the best in your career, and I'm rooting for you to climb that ladder.Keep being awesome!”
“I would recommend Northpointe to any one looking for a mortgage loan. We worked with Mark Candey who is top notch. Mark stayed in contact with me throughout the entire process and returned my calls quickly. He is not only very informative but very knowledgeable as he has been in the business for a very long time. We could not have been any happier with Mark and Northpointe Mortgage in Portage.”
“Great to continue to do banking with Consumers Credit Union. They have the best rates around for CDs and money market accounts. For a local banking institution, they have really competitive rates, and the employees are always so friendly!”
“Had a very good experience setting up my account at the Kalamazoo Michigan Branch.Deana was very pleasant and provided thorough explanations of the different features of the account.”
“Excellency. I am well pleased with the whole mortgage process and daily banking needs at Consumers Credit Union. A professional, efficient and caring team. My deepest appreciation to Melissa, Mortgage Loan Officer. Well done!”
“We were shopping for CD’s looking for the best rate and duration. Adalynn B reviewed your current special, 4.75, but Advia is offering 5.35. She said she might be able to match, which she did come close. We signed with a CD, 5.25%, good for 12 months which is good, and you can add $ to it. She did a very nice job!”
“I opened my account and took out my first loan 30 years ago with Kalsee Credit Union. They are a Great Credit Union to business with. Awesome service from the tellers, loan officers, managers and customer service reps. They have very good culture and have always been upfront honest and down to earth employees.I recommend people to open an account with them.”
“Had a vet excellent experience with Kay Running. She was very friendly and was casually conversant. She made my morning a great start for the day. I truly love Mercantile Bank and will continue to do all my banking at this branch. My wife and I had a hard time getting an account due to our past and you guys gave us a chance to start again. Thank you.”
“They greeted my husband with kind and loving respect.... I would recommend this bank to anyone thank you for being so kind hearted and respect to my husband and myself”
“I Have Been With Kalsee Credit Union Since 1982. I Was A Victim Of Everybody's Worst Nightmare! IDENTITY THEIFT! I Had Ordered Checks At My New Address In Comstock & The, Were Stolen From My Mailbox Along With A Cell Phone & Some Jewlery. On 3 Seperate Occasions Mind You. MY ACCOUNT WAS EMPTIED! KALSEE Saved The Day! I Had To Get A New Checking & Savings Account After Having The Same One For Over 35 Years'! I Was Able To Recover My Losses But Still Trying To Take Action When& If We Can Find Out Who They Are!”
“When I got my HELOC, the whole process was super-fast, which I needed. Jennifer at Honor was very awesome. She even met my husband at his business; being a mechanic, he couldn't leave and sign the documents, she went above and beyond.”
“Been with KCSB for years! Love that a real person answers the phone and helps with any issue you may have. Love the family feel too! Would rather use them over a big chain bank for all my banking needs.”
“Been going here for years they helped me build my credit. Everyone’s super nice here and friendly. They give out special holiday loans so that’s awesome. Clean environment and professional.”
“Want some cookie dough? Go to the store. Want some money dough, Huntington bank has an open a checking account and deposit $500 bucks and you get $400 on the house, or bank in this case. My boi Gavin will hook ya up and all there tellers were friendly. Place was clean as a whistle, and not one that’s been slobbered on.”
“As far as the customer service goes at this branch I've had nothing but a very professional experience as well as friendly which has not been the case with some other neighboring branch locations. Kaitlyn (I hope that's how she spells it) has been great as well as Andrew whether that be when I have come to the branch or called on the phone, they both handle my requests quickly and efficiently. I might add that I've only recently started to come here because of another locations shortcomings and this has been during the pandemic so I've never actually been in they're lobby, so to have this good of service during these hard times we're facing in Michigan and never set foot inside has been a reassurance. So thank you too you two and keep up the good work!!”
“We have been baking with kalsee for over 5 years now. Our lobby experiences have been pleasing and helpful. Veronica Baker helped solve an issue with my account and made sure it was done in a timely manner. She was so respectful of our feelings and frustrations. Their online site and app are easy to navigate.”
“My husband and I have always used credit unions since we married so that's 33 years of dedication to credit unions! After I retired, we moved to Battle Creek where our main credit union is NOT located so we opened another account at Kellogg. At the time we opened the account, they had a great rate on CDs so we invested in one. So now we use both Kellogg and our original credit union. Kellogg has always been very professional and courteous to us every time we go there. We are very impressed with all the staff at Kellogg on B Drive North!”
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“Blue Ox Credit Union has the BEST customer service!! I love that I deal with the same people regularly when I call the customer service line. I moved out of Michigan almost 5 years ago. I will not close this account because of their awesomeness and I have no problem working with them long distance. I do not get frustrated and all of them make me feel heard and at ease with any problem I might have.”