-
June 2023 by Doug Stahnke
Top notch work! No mess, no fuss. Brian got us fixed up in a jiffy. He could have sold me a complete new garage door opener. Instead, he did his fix, and saved me a bundle. Plus he replaced both springs, which is what I asked him to do. One was broken. Thank you, Brian! 5 Stars!
-
March 2023 by Zachary Thommen
Quick, and responsive. Great work
-
January 2023 by James Golembiewski
Great job! Great company! Thank you Brian
-
November 2022 by aung lin
Brian is very skilled. He works very fast and tidy . The damaged torsion spring was renewed in as little as 15 minutes, and the necessary adjustments was made so that opening and closing of door is smoothly. I will continue to use Garage Door and more in the future and I will refer to my friends. The price of spare part and repair cost are reasonable.
-
November 2022 by Dan
Let me start by saying the knowledge that Brian has and his want to do the job right is unmatchable. I called at 11AM on a Friday with broken torsion spring, he was out to my home repairing it 4 hours later. At which time he diagnosed the previous work performed on the failure of the last spring installed. Very professional service from a local small business owner. I can not say enough how happy I am with his work and his cost for repair was exact to what he quoted over the phone. FAST HONEST DEPENDABLE
-
November 2022 by Helen Goertler
(Transparency- This review is from Chris, not Helen)Contacted Brian by text as it was early on 12/9/2021 (7:15 am). His as ad indicates to either call or text, so since it was early, I chose to text. After 2 texts and a subsequent call where his VM was full. I sent a 3rd and final text around 10:00 am. I finally received a call and explained all the attempts that I had made to correct the door from not closing. I explained that I had verified that the sensors were not the issue because I had checked to make sure they were lit, aligned, clean, no loose or pinched wires, and the daylight wasn’t causing blind spots on the sensor. I had also verified the tension and that the door was balanced. Brian said, oh that’s an easy fix, I’ll stop by on my way out. Great!! Brian showed up and tried the same things I had, but no luck. He said he had to be to a previous appointment, but he would stop back afterwards to fix the door. That was great because, I didn’t want to leave my door open and unlocked all night. Around 4:30 pm, and not hearing from Brian yet, I sent him a text asking when he thought he might be here. No response. Sent another text about an hour later saying that I was going to change my plans so that I could be here when he stopped by and to please let me know what time he thought he would show. No response. At 8:48 PM I finally received a text saying that he had not finished the other job till 7:30 PM. No apology for not letting me know, no message about when he would be here again, and no communication yet today at noon.I’m not sure where all these great reviews come from but I certainly didn’t experience what they had. His lack of communication and response time is poor and I question his skill level based on how he thought he could fix the issue. I’m sure he is a nice guy, but as a business/ Garage door installation and repairman, I would look elsewhere.
-
November 2021 by Ruth Caputo
My garage door is over 15 years old. In that time, it's had minor problems twice. Garage Doors and More came out and adjusted it at no cost. Friendly, reliable, timely. Great serice!
-
November 2021 by Chip Cree
Brian installed a new garage 18’ door for us. I called his business and he returned my call the same day. Brian scheduled a meeting with my wife and I. He was very patient with us and answered all our questions and gave us time to pick the door my wife chose. He even helped her find the same looking door for less money! He was on time for the installation. He even swept up everything in the garage. He put magnets on the door for my wife to OK the hardware package. Unbelievable customer service. Also his pricing is much less than the big companies. Truly a great experience. I recommend him highly.
-
November 2021 by Rayce Binion
Very courteous and professional service. After getting the run around from 2 other NON PROFESSIONAL companies, Garage Doors and More came out and got the job DONE. Brian was very polite and quick with his work. My new door looks and functions great. Don’t waste your time with any of the other local companies. Will be doing business with again in the future. Thank you!
-
November 2020 by John May
I called this company for some advice regarding my garage door which was not installed by them. The door stopped functioning after a 4 hour power outage. I left a message on Friday after Thanksgiving and Brian called me later that same afternoon. He talked me through the needed steps to get the door working again. He was polite and genuinely cared about my situation despite my not being a customer. He provided great service to a non-customer so I have to believe he treats his customers really well. Based on my limited experience, I would recommend highly Brian and his company.
-
November 2019 by Alejandro Viramontes
I call them on Wednesday to repair my front garage door and they came until Monday following week, attention and attitude is very nice, nice guy, but have a opportunity on experience and identifying the right equipment for the right door, they left a smaller equipment that makes a lot of noise and can tell this is small in regards to the sizes of the door, it is hard to keep on the weight that has to lift. Not good experience.Good service is not just about the first approach and delivery, is about the post service after the sale, and this is the case for Garage Doors and More, you can be sure if you are not 100% happy they will make everything possible to fix it and make the best experience.This is what happened with me, they responded and improve the garage opener.I sure would call them again for another jobThanks
-
November 2019 by Kadir Mohmand
Brian was professional and honest. He was also half the price of other garage door repair in Kalamazoo and West Michigan. He did an excellent job and I wish that every repair man was like him.
-
November 2018 by Brad Buder
Had a small repair job to my garage door done by this company,i called on a Thursday and they were here on Friday and did a great job at a reasonable charge. I was impressed that they treat small jobs with the same respect and promptness as their large ones. Would highly recommend!
-
November 2017 by Lewis Siegel
Takes pride in his work very professional worth every penny outstanding job it’s rare to find such quality and professionalism Anymore would highly recommend to everybody friends and family I wish all my other contractors in remodeling my house were this good...
