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April 2024 by HHFH
The female manager is so disrespectful, hostile and combative. I believe she was impaired or something because she smelled like liquor when I pulled up to the window. I was going to go inside to pick up my order but changed my mind because I was scared she was going to get physical with me and left, I had my kids in the car. She hung up on me multiple times when I tried to call about my order. She didn't want to give me her name, had to escalate issue to corporate and district manager.
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April 2024 by Lillian Jacobs
The manager is extremely rude, nasty, disrespectful and hung up on me when I inquired about an order issue I had. She refused to give me her name but I'm pretty sure she's the African American woman that works there. She's very problematic and should be fired or at least reprimanded quite honestly. Very bad experience to have at 8 am. Not the first time I've had issues at this location. I don't know where she's from but its giving Detroit, don't need that energy in Utica.
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April 2024 by Lowell Kubik
Staff was alright, but I ordered a Spicy Chicken, some burgers, nuggets, and fries. The Spicy Chicken was lower quality than the last value menu chicken sandwich I had years ago, and was as much as a Dave's Double. It was dry, small, flat, and flavorless.All together the meal for the 5 of us was $38. Not worth it.
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April 2024 by Cole Gomez
Staff are rude. Every time I have gone through they are constantly rushing you saying “is that it?” After every single thing you say. I’ve even had staff huff and puff as I order l as if I’m being the most inconvenient person. Definitely would not recommend going to this location. Choose a different location or food chain in general.
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April 2024 by Rick Benedict
Slow! They need more help!
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April 2024 by Nicholas Aquisto
Honestly it's better not to order from here. Almost every time I order from here at the drive thru, they never give me my full order. And when I call them, they ask me to drive all the way back for it. And if you tell them you can't, they hang up on you. And if you try and call back, they just dont answer. So just don't bother. They lady who answers the phone is also very rude.
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April 2024 by Paul Hope
I ordered a big bacon classic triple no mustard ketchup and tomato 1 dave's single no ketchup or tomato and 1 son of baconator what i got was a daves triple no ketchup or mustard with lettuce pickle and onion 1 daves single plain and a regular daves single they got it right on the receipt but completely botched my order this is unacceptable service i payed almost 30 bucks for the wrong order because the staff in the back are to incompetent to do their jobs correctly must be nice robbing hard working people of their money. will never go here again this location needs to be either shut down or redone with better staff.
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April 2024 by Ben Caruso
Always amazing food here with a friendly staff on hands at all times. Enjoy!
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April 2024 by Ia Tr
Great Staff ?? I've started with the Oatmeal Bars and everything else after that! ??
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March 2024 by El T BLANCO
Only 5/5☆☆☆☆☆ bc that's all that allowed. The one-off Hall rd. & south schanherr road is a disgrace compared to this vandyke location. It's also next to DQ. Me and my bf been going here for 4 years now. Best with in 11 mile Square ⬛️ radius.
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March 2024 by ryszard pasienski
Cold burgers and half empty
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March 2024 by Logan Simunic
Dylan was really helpful and Nice. He’s definitely someone you should give a raise to. Very good
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March 2024 by Michael Combs
Dylan was a great server and made me enjoy my experience to the fullest.i believe he deserves a
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March 2024 by Costa Koupparis
DYLAN IS THE BEST WORKER EVER!!! RAISE NOWWW!!!
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March 2024 by Rowan Urquhart
Dylan was the goat super nice get the guy a