-
June 2024 by Mavrik Design
Customer service is top notch
-
May 2024 by David A. Rheinheimer
These guys are GREAT
-
October 2023 by Jamie Spear Murphy (Me)
Nice store
-
June 2023 by Anthony’s Safe and Lock Service
Sat down again with Zach in the sales department. Treated very professional and in a friendly manner. Have purchased a tractor from him just over a year ago and, have been very happy with it.
-
June 2023 by Terrill Wolfe
I gave them model number off Deck and I have 50 dollars worth of blades that dont fit .
-
June 2023 by Roman Vargas
Very friendly helpful staff family atmosphere
-
May 2023 by Tyler Peterson
I worked with Zach on purchasing a compact utility tractor. I had some pretty specific requirements and Zach expertly navigated the process and helped me make a decision on what I wanted and what would work best for my needs. He is an expert in his field and is the only sales rep that I trust when it comes to John Deere equipment.Beyond their sales department their service and parts department have also been fantastic to work with. If I need a part and they do not have it, which is so common these days, they are able to quickly source one and get it to me quickly.A wonderful place to do business with all around!
-
March 2023 by Jimmie Barbour
Very polite environment and employees very friendly and helpful for all your
-
March 2023 by Luis Preciado
Nice people, but they lack communication. Have been calling about a quote a got and just never pick up or return calls..
-
March 2023 by Charles Swoverland
Tyler and the crew were very helpful.
-
March 2022 by Jason DelGuanto
Great people and products. Always have my parts waiting for me, pricing is very reasonable, I love my X570!
-
March 2022 by Michael Brothers
They were helpful in getting what I needed to get going again. Thank you
-
March 2022 by Tyler Royer
I recently got a 2021 John Deere 120 model. Mowed a 1/2 acre with it. And the belt had came off and shredded during that short time.. I expected better with a John Deere for the price I paid. I called and talked to customer service. I was told they would pick it up in the next three days. After I've already waited 6 weeks for the mower. Then they told me it may or may not be covered under warranty. It's unbelievable I only have owned the mower for 2 hours and to have this happen.
-
March 2022 by Austin Plaisted
I was having an issue with my John Deer mower. I called and spoke with Adam.. This was possibly the best customer service experience I have encountered in a very long time. He was extremely friendly and helpful. He went as far as taking pictures of the part installation on another unit and texting me the photo's. He was able to help get me up and running in Wa state when local dealers couldn't. Great job GreenMark for having such amazing staff.
-
March 2021 by Nancy F
Last March I took my L118 John Deere tractor for the spring $200+ spring maintenance they do including the list of items it says on the invoice that was given me(SEE PICTURE). Since I am not mechanical, I was likely taken advantage of in MORE ways than the ones that I can see, however, I did see a few. For one, my blades were NOT sharpened. I know that because the blades were rusted on and as you can see, it doesn't even look as if they attempted to remove them! Then, how about scraping the underside of the deck!? You can see by the enclosed pictures just how well they did that. I have to wonder what else on the list that I was charged for that was not done that I can't see? Then I was provided an invoice of repairs needed for $1248.83 and in an email I was told that my tractor was at the end of its life and for that price I was better off getting a new one. I asked him what it would take just to fix the voltage regulator because I had to jump the tractor to start it every time I used it as it would not recharge. I received his emailed response telling me that the parts would be $208.00 (for voltage regulator) and the labor was going to the $110. I believe he forgot that he just sent me a list of the cost of all the items and the voltage regulator on the list was $31.50!! Wow! What a mark up from $31.50 to 208.00 for a woman who might not know no better!! Instead I bought my own parts at a different John Deere/Greenmark store; a voltage regulator and new blades since my blades were quite obviously not touched during the service where they were supposed to be sharpened. I had a friend install my voltage regulator and it took my friend literally all of 10 minutes to install it because it is right there on the side of the tractor, easily accessible as you can see in the picture that I took. Yet they wanted to charge me $110 for labor to install that!!I did call them with my complaints and was basically blown off with some excuse like I may have not been able to tell and it (the deck) may have been worse and they DID scrape it. By the way, I used my "end of it's life" tractor all summer last year and I plan to use it all summer this year as well.Also, just to bring up another incident with the Union store; when my mother had her tractor at the same store for repair several years ago, it was stolen from the lot. Greenmark's insurance only paid around $1000 so SHE had to come up with another $1000, give or take, for a new tractor. Her lawn tractor was in for a minor fix and she ended up having to purchase a new tractor!! One way or another to get those tractors sold I guess!
