August 2021 by Dave F.
Jordan was knowledgeable and helpful in pointing me to the right phone and accessories he knew exactly what the plans were and helped tailor the plan I needed
August 2021 by Dina Ibarra
Jordan was great! He made the process of upgrading my IPhone XR to an IPhone 12 Pro such an easy experience. I was in and out quickly. Thanks Jordan!
August 2021 by bradley root
Super helpful staff talking us through all the steps and being super patient the entire time!
August 2021 by Chloe Campbell
Jeff was awesome! Answered all my questions and explained everything thoroughly. Super easy process to upgrade my phone!
August 2021 by Dayjah Griffin
Lee was a great help. he was very patient and sat through with me and my struggling phone. highly recommend.
July 2021 by emma belland
Lee was awesome! Made the whole experience seamless. He is very polite and informative. Will absolutely go back!
July 2021 by Christine Kelly
Jordan and Lee are amazing! Jordan was able to find us the best deal for our family with saving money, upgrading phones all while getting a better plan.
July 2021 by John Perentesis
Geoffrey the store manager was very knowledgeable and helpful. Pointed me to the right direction in terms of equipment Quick and efficient sales experience.
July 2021 by Tim Murphy
Lee, my salesman, was not only knowledgeable but friendly with a personality. I had stopped in about a week ago and asked many questions regarding my new phone. Stopped by today to purchase it and all worked out great.
July 2021 by Amy Wang
Be alert, this third party store put phone protection insurance 20 dollars each month to customer without customer permission. Verizon corporate helped me find out and cancelled it. Verizon corporate said this third party store license might be revoked, as they try to scam loyal Verizon customer 800 dollars to return a new phone purchased for one day. Verizon corporate apologized to me and also compensated me for thethreat from this third party store.
July 2021 by Suzanne Zbercot
Lee is fantastic! He answered all my questions. Very knowledgeable and helpful. All done with a great smile. Thank you
April 2021 by mark sufaj
I was so confused about my bill and I walked into the store and the associate Rita helped me save 45$ on my bill and also got me a early upgrade to the iPhone 12 for the same amount I pay now. I love when I go into a place and someone makes me feel like home. Rita was just that.
April 2021 by Joe Spagnolo
Rita has a great gift for customer service and genuinely cares for the people she helps. Verizon needs more people like Rita and should consider having her train others in customer service. Rita helped understand what our options are and was very patient in ensuring we leave with working phones in cases with screen protector.
April 2021 by Jessica
I went to another Verizon closer to my home first but the experience was so bad I ended up leaving without a phone. I went to the Verizon store at Somerset Mall and met Lee & he was friendly, professional & incredibly helpful!! He Restored my faith in customer service at Verizon.
April 2021 by Devin Burnett
iPhone 7 stopped working a few days ago and had to take it to apple to get it looked at. They told me I needed to get a new phone so instead of getting it at apple I went upstairs to Verizon and got an even better package deal for upgrading my plan and phone with a discount on accessories. Sierra helped with everything and did not take long at all.