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February 2024 by VALAWIN
Horrible customer service employees have a rude attitude. If I could rate 0 I would. Avoid this location if possible and go elsewhere.
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February 2024 by TD 757
The Post Office staff is a bunch of overweight AA with bad attitudes. They talk down to customers. As minority government employees they know they can't be fired, therefore job performance is not a factor. I try to go to a different Post Office when I can. DEI in action.
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January 2024 by Jalal Uddin
Good services and the staffs are helpful most of the time.
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January 2024 by Rownek Raphael
The best location the workers helped me with my order thank you so much ?
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December 2023 by Andrzej Pastucha
6 months ago. I Paid $150.00 and they Lost my envelope for guaranteed 3 days international delivery. Package never found and Money was never refunded. I thought I give them another chance and few days ago mailed with overnight guaranteed next day delivery to Chicago. Package left the Troy office the next day afternoon and of course never made it on time. This place is a joke. Just look at the floor. Packages are everywhere, what a messy and dirty place. Poor management.
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December 2023 by Nand Kishore Gajarajan
Like a review really matters to this franchise, but in any case, here is mine!One of the most lousiest places. The people working at the counters have such a pathetic attitude. They'll make you feel that they are doing you a favor by attending to your needs. Don't be surprised if they are laid back or seem to do things slow. It's the way of life here.I called ahead to ask them about the walk in passport application service, to which they confirmed that they are accepting such appointments [as per the USPS website too] but we get here 20 mins prior and find the counter closed [not surprising to how it always has been]. Beware of the situation if something goes well, it only means that something is wrong!
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November 2023 by chelsea cordle
Update: just went to go buy some stamps and they are closed and they should be actually open.Need more employees, waiting over a half hour on a Saturday just to send a letter. Also seems to be a lack of pens available.
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October 2023 by LaShelle McMillan
By far the most unorganized post office I have been to. Relocated to the area over a month ago and was directed to the post office to obtain a mailbox key. They told us it would “take awhile” and after 3 weeks said they’ll get to it when they get to it. Finally got the call the key was ready for pickup. Myself (7 months pregnant) and toddler son waited here for an hour yesterday. They weren’t able to find the key, a missing package or a form for a mail hold request.Husband came back in the evening after work. They looked again, said it was in the office of the woman who called and said it was ready, and they were unable to access that office. Told him to come back in the morning.I’m here again and they still can’t find it.
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October 2023 by Laura Rogers
I just needed to mail a priority letter. The only employee behind the counter this morning was a woman who must of been having a bad day. She was not friendly. She was just angry. The line wasn't even bad. I miss nice people.
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September 2023 by Rena Starr
What a nice location. I just had a great interaction with Chris. He did an excellent job helping me and was very friendly!
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August 2023 by Patrick Maizy
Dropped something in a receptacle. Forgot to put a stamp. Time sensitive. Called the 2844 Livernois USPS. Cree got on the phone, called Maria (mail lady) had her come to the site to open it up, find my envelope, and let me affix my stamps. USPS >>>> UPS, they go the extra mile.
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August 2023 by angie
WORSTTTTT LOCATION EVERRRR!!!! been waiting for almost 45 minutes and only having one worker who is super slow and doesn’t care about his job because he’s literally taking his time talking to people even when they’re done!!!! Oh my god will never come to this location again!!!! No wonder it has TERRBILE REVIEWS!!
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August 2023 by Detroit Food Lovers
The worst USPS ever. They'll be one person in line and you'd still have to wait over 10 mins. Always a line for nothing. I had a package and the lady couldn't even offer me tape to tape it. Instead she offered to put the Lable on top and asked me to do it which was totally fine instead she takes the Lable and puts it the opposite way with the package still open and has the nerve to look at me and say "it ain't open" so I snatched my recept and left. Luckily I got my receipt saying I have proof the package was sent. Other than that this place is garbage.
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July 2023 by Java B.
Best post office in town. Very very patient employees. They help my business a lot. Thank you so much.
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July 2023 by Mk Y.
"Do Not Fold". Thank you to our USPS person ruining the Diploma. Could've left at front door instead of bending it and putting it in the mailbox. Ridiculous. Lazy. Troy 48085
