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November 2023 by Dennis Slagle
Tech Guy did a great job and fixed my screen quickly and it looks amazing. But when he arrived at my house he did not introduce himself as the tech and he just asked for my phone. He didnt mention to me that he was going to do the process in his van, so I was a little confused about why he was asking me for my phone on my front porch. and he was in a rush and was not super friendly.
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November 2023 by Belinda S
Only issue I had was with Verizon. It was Thursday earliest I could get was Tuesday. I was told to call and they could get it sooner... now I couldn't get it fixed till Thursday after being on hold for an hour.Fortunately the service part was amazing. He popped into my office asked a couple questions disappeared for 20 minutes and came back with it all fixed. AMAZING! Best service EVER!
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November 2023 by Lisa Vonner
Ryan at UBreakiFix in Troy's, MI he fix my tablet with no problem. I'm glad I went to his store and met a friend for life. I really appreciate Ryan for been a Awesome guy. I really believe there quote ("Bring it in! / We'll fix it!").Thanks Ryan repair specialist!!!
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November 2023 by Don Torchia
Very impressed!!I was having fits with my phone loosing connection with charger, I would be using GPS and loose connection to my truck while driving. Dashawn took incredible care of me, boom!! While I waited. They are now my go to phone dudes!!!
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November 2023 by Steven Arterburn
Technicians were extremely knowledgeable and spoke in a language that the customer could easily understand. Even though my issue could not be resolved (failed motherboard), they did a great job keeping me up to date on the process and informing me of potential options as the diagnosis moved forward
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November 2023 by Tom Beach
Phone had problems with the charging port. Da’Shawn was professional and clear with the possible problems. He quickly diagnosed the correct problem and fixed it while I waited. It didn’t take long. Great Job and works like new. What a great experience
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November 2023 by Chris Ravary
The staff was great, just had issues dealing with Samsung. Their technician Travis stayed 3 hours after closing time on a Sunday to make sure it was finished in time. All problems were not on their end,it was the manufacturers support side
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November 2023 by Nancy Frederik
I’m sure they’re very good at their jobs. Just don’t bring your husband’s old IPod there to try to surprise him with a new battery and they erase all his music. They did manage a very weak apology along with my $63 bill.
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September 2023 by Autumn Simmons
My laptop mysteriously shut off. I booked an appointment and received my laptop back the same day. Sam was incredibly thorough and made sure to loop me in on the repair process. This place is a gem with super affordable repairs.
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September 2023 by Abigail Wright
So I wanted to replace my battery and they all did was cause more damage. Where they replaced my battery but in the process they damage my Face ID cord. I had to go spend more money at a different shop just for they to tell me this. So if you want to spend more money and have a broken phone by all means, waste your money there!
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September 2023 by Tim “The Lender” Wayland
They do a good job, turn time was acceptable. I'm glad I called ahead of time to make sure they had the parts, made it smoother.
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August 2023 by Z J
Wish I could give 6 stars. Travis was extremely professional, knowledgeable, and even stayed late so we could get our phone after we got in an accident on the way there! Highly recommended!
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August 2023 by Mike Shaheen
The team was nice, professional and knowledgeable. My phone was fixed same day. While I waited, I watched a lot of customers come in with all kinds of tech problems; this team seemed to have the knowledge and experience to diagnose and fix any kind of issue. They also always gave customers options when possible. Would definitely recommend to others with tech equipment repair needs
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August 2023 by Jason Stum
Okay, so here's the deal — Sam, Matt, and the crew at uBreakiFix absolutely saved my day. Every time I'd try to charge my Samsung Galaxy Fold3, the cord would just fall right out of the charging port. I honestly thought the phone was done for.I walked into uBreakiFix on s Sunday afternoon not knowing what to expect, but these guys were great. They heard me out, understood the problem and got down to fixing it straight away.While I waited for the prognosis, I was mentally preparing myself to leave my phone behind for a day or three. But nope, these wizards had it fixed while...I...waited!When they asked me to verify the fix, the phone was good as new! So, kudos to the uBreakiFix team for pulling off some real tech magic! Seriously, if your device is having a meltdown, give these guys a shot.
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August 2023 by Carol Jackson
I was delighted to find a place that would fix my old school iPod. Not only could to they help me, but the price was reasonable. All the folks there were polite & calming. They also helped fix my daughter's iPad, again at a good price. We both recommend this business unreservedly.
