{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“We've got a 2016 Prius. The problem: we have a knocking / clunking noise when driving over bumps, seemingly coming from the driver's side suspension. I'm a pretty handy guy who knows his way around cars, and was pretty sure it was either a tie rod or sway bar link / bushing.
So anyway, after a different shop had quoted us a $2500 total front-end replacement of things that weren't broken (like struts) and told us we needed new tires (despite tread on current tires being 5-7/32"), we bounced them and came to Chuck.
Chuck diagnosed the car and called us to say "it's in the steering column, nothing we can do ourselves, take it to Toyota". And I, being stubborn, did not believe Chuck. He basically was gonna send us away with only a $20 tire rotation we had asked for (which is a great price btw). The dude actively refused work.
Me, being confident I was correct, asked Chuck to replace the sway bar bushing and links. He did it, great price (< 350). And of course it didn't fix my problem (but it sure did tighten up the sloppy steering).
Once we got the car back I did some more research on the problem. Lo and behold this is a known issue for gen 3 prius, a $5 bushing in the power steering motor that gets destroyed over time. It's cheap to fix in terms of parts, but you have to disassemble the dash and drop the steering column to access it.
I did some more diagnosis and confirmed this is in fact the issue.
So in short, Chuck was totally right, incredibly honest, and tried to talk me out of paying him money to do work that wasn't needed. 5 stars, I will absolutely be back and appreciate an honest and competent mechanic and shop.”
“Highly recommend going here for your auto needs. Tim and his staff are excellent at what they do. I've been a return customer for a while now. Trust worthy, honest and reliable to be sure!”
“These guys are top notch. That's a very simple statement . The best in the business Chris is. The man . Anything anytime. Glad to have got too meet the staff and now I'll be able too send business there way . Thanks capco. You guys gre awesome .”
“Second time using them this year. Really good service in a tough business. Fair prices for repairs on my F150. Glenn is a cool guy. Thanks guys. hopefully don’t need to go back until oil change time.”
“Josh W(M)?. The best tow experience with Josh. He asked me to climb into the tow truck where it was safer because I was broke down on the freeway. Josh is so brave and he gote hooked up in less than 10min. He had a tow buddy in another truck to cover him from the back while he got the car hooked up to go. Great Job Josh!!!”
“Service was incredible! I received a comprehensive report with photos which allowed me to make good decisions on my needed repairs. They had my vehicle ready very quickly and it’s running better than ever! Highly recommended!!!!”
“Belle Tire is consistently great. Customer experience is wonderful - from filling my tires for free when they're low to installing 4 new tires today. Brandon, in Troy, was fabulous!”
“Easiest wheel buying experience I've ever had. I dealt with Bryan via email and he was prompt, helpful, and kind. The wheels I received were absolutely PERFECT! Can't recommend them enough. Thank you Detroit Wheel and Tire!”
“Derek and his team of mechanics have done great work on three of my families vehicles. On two occasions their honesty and service advice saved me hundreds of dollars. Their costumer service and communication is superb.”
“I stopped at Belle Tire today because all 4 of my tires read low pressure. The person at the counter was rude as he ordered me to the back of the store where free air and someone would be able to help me. I pulled around and waited my turn for air, nervous that all 4 tires were low. A very nice Belle Tire employee came back and apologized for the rude reception. I said thank you. The Belle Tire tech that filled my tires was especially sweet. Despite the rude reception, I would return because of the other two staff members that did an excellent job for the customer.”
“They are the best! I was told by another highly rated tire store, they needed to keep my car until 3:00 from 9:00am to fix my flat tire. When I called Discount Tire, he said come over now and we can fix it. Within less than a half hour, they fixed the tire. There policy is not to charge for repairs. I will definitely go back there for my tire needs.”
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
“I needed a lot of work done between my car and the road. Bearings, brakes, control arms, struts. The subaru dealership gave me a very expensive quote, Ron at pep boys gave me a preliminary quote for much less. He was very honest about which work was urgent, and what could wait another year or two.
They got everything done super fast for me, and fixed my AC on top of all that. It was a great experience start to finish. Charles helped out a couple times while Ron was out, and he was great too.
My car finally feels trustworthy and comfortable again thanks to everyone over at Pep Boys. I wish I could give the other mechanics at the shop a shout out for their great work, but I only spoke with Ron and Charles.”