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March 2024 by Addie Allen
I selected The Collision Shop based on a google search. I hit the jackpot!!! The service was prompt, courteous and considerate. My experience with The Collision Shop left me feeling that I had been treated fairly and with integrity. Thanks for creating an atmosphere of trust and honesty.
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January 2024 by Ulysses Lloyd
Great work, and professionalism ,they get the job done!
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November 2023 by Angela Cerra
Great experience. My car needed a lot of work and they did an amazing job. It's like brand new!
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October 2023 by Kenneth Kole
Great experience with this shop bent over backwards to help me after an accident with a deer in the front bumper car looks great. ?
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December 2022 by Jennifer Crane
Melvin handed our insurance and body work. He assured us they would pay our deductible, which is why we chose them, but after 4 weeks of having our car, on the day of pick up, Melvin informed us they would not cover the deductible as promised, and we had to pay $435 in order for them to release the car back to us. We were not prepared for this. Not once, in the four weeks they had the car — with minimal damage — were we informed of this, not to mention the need to keep the car for a month. Work was missed and chemo appointments were almost impossible to get to. They were aware of all of this. When we didn't have the money for the unexpected charge, they informed us we would be billed a $60 per day storage fee. We did pick up and pay for it just to get the car out of their questionable shop, but we were not pleased. Communication was terrible. The boss and the manager did not talk or work together to have an accurate account, nor did they honor their original word. The insurance company, Progressive, also complained about having to deal with them. Melvin, sir, you did a horrible job with billing. I wouldve been okay with the bill, if we were informed at any point before we came to pick it up. After you held it late.The body work was from a hit and run accident. It appears to looks decent, but time will tell. I do not recommend this shop as they are dishonest.Services: Body & Trim
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August 2022 by Paula Filar
Brad was wonderful. I had such a great experience. He went above and beyond. After going to 2 other shops and rejecting them because they were not customer service friendly. I was so happy with the customer service. I would come back even though it is far my house and will recommend your shop because if Brad.
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December 2021 by Stacie Rizivi
Best collision I have done business with in every way- they were utmost profosionals and friendly. I don't have knowledge on such work or fair pricing and they did not take advantage of that. I received a fair quote and they worked with the insurance company for a smooth and clear transaction. I was given a timeline and they came through a day sooner with the outcome of fantastic work! I heartily recommend The Collision Shop!!!???Service: Body & Trim
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December 2021 by Jeffrey Alexander Song
I got rear ended and took my car in to have Brad give me a quote and ended up going through him. He not only booked a loaner vehicle for me, but also found additional damages beyond my back bumper that needed repair and worked through the insurance company to get the additional pay out for the parts. He also covered the cost of the loaner car for the additional days that I needed it while the new part was in transit. He and his team are professional and answered every question I had.I would highly recommend going to Brad at the Collision Shop for anyone needing auto repairs.Service: Body & Trim
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December 2021 by POWER DETROIT
I had my truck repaired twice this year at The Collision Shop and both experiences were wonderful. Brad was great! He kept me informed on the entire process and was very helpful with the many questions I had. I was unhappy about having to take my truck in twice due to accidents that were no fault of my own. However, Brad and his team got my vehicle fixed quickly and it looks nice! The inside of my vehicle was vacuumed which was very nice of them to do. Also, my rental vehicle was free both times which I was very happy about. I highly recommend this place for a professional and quality service from start to finish!
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November 2021 by mysticdr3am3rs
Brad is not not a responsible owner and the workmanship is poor. They make promises and will not stand by their warranty. I was promised to have my vehicle done in a week, but it took over 3 weeks. When I went to pick up when they promised, car was not done and multiple missing pieces. DO NOT TAKE YOUR CAR HERE!After driving the car for a day, damages to my bumper occur since there were missing fasteners. I confronted Brad and he said that it was our fault.Service: Body & Trim
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July 2021 by Summer March
I had my truck repaired twice this year at The Collision Shop and both experiences were wonderful. Brad was great! He kept me informed on the entire process and was very helpful with the many questions I had. I was unhappy about having to take my truck in twice due to accidents that were no fault of my own. However, Brad and his team got my vehicle fixed quickly and it looks nice! The inside of my vehicle was vacuumed which was very nice of them to do. Also, my rental vehicle was free both times which I was very happy about. I highly recommend this place for a professional and quality service from start to finish!
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July 2021 by Shyla Ravi
Is very helpful, courteous and explains clearly the cost involved to get the work done
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June 2021 by James M.
Fantastic job! Great communication during the repair work. My car was badly damaged and it now looks amazing. I can't thank them enough and will use them in the future.
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June 2021 by Gwan Lie
Our car had extensive front end damage on the driver side. We didn’t have collision coverage. When comparing estimates, The Collison Shop’s was the best one. It turned out that the estimate was quite accurate, and Brad the owner gave us additional discount at completion.Not only the price was good, it was also completed ahead of schedule, and in good quality. And we can bring the car back there anytime if something not to our liking.Brad also arranged for a rental car.But his service did not end there. Later it was found that the electrical system worked erratically from the collision and was beyond the scope of an auto body shop’s ability to fix. He personally drove behind our car to ensure that we could get to the auto mechanic shop safely. And when again the problem was too complex for a regular mechanic shop and we needed to bring it to the dealer instead, Brad sent a staff to help.Services: Painting
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April 2021 by Erica Boyette
DO NOT DO BUSINESS HERE. He is a SCAM ARTIST! First and foremost he did a mediocre repair on my impala. He charged for new parts but used used parts. I didn’t complain because I had been a month without my car due to COVID and the insurance company moving slow. Nevertheless the repair job was not worth the $6000 he charged my insurance company. Then, He offers a warranty on his work but does not honor it. My bumper fell off while I was driving and he refuses to fix it under the warranty that he gave. The undercloth that he replaces also came off and he refuses to replace it. This guy does bad work and bad business. Save yourself the headache and DO NOT GET YOUR CAR REPAIRED HERE!Service: Body & Trim
