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October 2024 by Robert Flynn
Manager very helpful to getting us in and set up.
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October 2024 by Tyler Elias
Norm is the man! He was very accommodating, polite, respectful & helpful. Also great prices compared to other storage places in the area I highly recommend renting from them & I wouldn’t go anywhere else!!
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October 2024 by Lakeworth Landscape
Norm was very helpful during the move in process. Would recommend this location for anyone’s storage needs in the area.
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October 2024 by Tyrone Collins
Excellent service
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October 2024 by LaNyja Bright
I am so great ful for the helpful staff! They always make sure that I am fully accommodated in a timely matter! There are times when I have made mistakes and they were patient and gave grace. I would recommend them to EVERYONE. Dave and Terrance really make sure the customers have a TOP TIER EXPERIENCE everytime.
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October 2024 by Joe Holder
Norm is the man! We had to switch units and he helped us every step. First class all the way.
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October 2024 by Evita Holder
I rented a storage unit 2 days ago through the call Center. The girl was very nice, but when my son drove over there he saw it was a unit with 2 doors which did not work for us. He ended up talking to Norm, one of your employees and told me that he was the nicest man and super helpful. He got us a unit with just 1 door which was perfect.
So thank you Norm, its nice to know there are still people like you out there!
Thank you
Evita Holder
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October 2024 by LionsFit
What I look for when renting a storage, or anything for that matter, are: 1. Must have the size I need 2. Location so not to travel long distance 3. Fenced in for peace of mind 4. To like the person I’m dealing with 5. Price 6. How are my concerns are handled 7. Maintenance, such as snow, heavy rain, cleanliness, etc…
The last 5 years I’ve rented with a top competitor in storage space. Four years in the first and last year with the second, but same company just different facility because I didn’t like the first one. The 2nd one was no different, the same cookie cutter.
With iStorage on Big Beaver, Troy, Mi, my requirements were met, starting with Norm, the facility manager. He welcomed me with open arms, listening to my needs first. Norm made the process easier for me, in choosing a unit with slightly easier door to open, to explaining the procedure and contract, and to assigning an easy gate-code for me to remember. I really liked the down to earth personality iced with professionalism. Thanks Norm and thank you iStorage for keeping a well fit personality for the facility.
I recommended the Big Beaver location to my cousin. I think he will be moving there once he passes his laziness. I offered to help!
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October 2024 by Benjamin Kitson
I have been using iStorage for about 3 years. The facility is kept clean, and snow removal has always been performed promptly. When I outgrew my small unit, Norm was very helpful in finding a bigger unit and contacted me when it became available. It's nice to deal with people who actually care! Thanks, Norm. Your friendly nature is always a warm welcome while on site.
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September 2024 by Michael Condit
Norm was very helpful and great to work with!
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September 2024 by Mike Johnson
Been a long time customer here. Was recently sold maybe a couple years ago. Since new owner raises fee at least twice a year. Maintenance on the facility non-existent. The lot is in poor shape, has major holes, floods bad when it rains, there is mold on most of the storage until walls due to the gutters leaking. Not the well maintained, reasonably priced place is was when I first started renting space here back in 2009…
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September 2024 by Robert Stanger
Would just like to thank Norm the facility manager for making storage here easy. He goes out of his way to make sure I have everything I need. Would highly recommend if you need a storage facility in the Troy, MI area.
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August 2024 by Lauren Willard
I recently used iStorage in Troy, Michigan, and I was incredibly impressed with the level of service I received. The manager, Norm, went above and beyond to ensure all my needs were met. From the moment I walked in, he was friendly, professional, and extremely helpful. Norm provided excellent advice on choosing the right lock for my storage unit. The facility itself is clean, secure, and well-maintained. I highly recommend iStorage to anyone in need of storage solutions in this area. Thanks again to Norm for making the process so smooth and stress-free!
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August 2024 by A. N. Mansell
Great place for cheap outside storage lockers! Norm the on-site mgr is a great person & def is knowledgeable about the storage locker biz. Luv this place!
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August 2024 by Jerry Harrold Jr.
Norm took great care of us by keeping in contact and helping us find the right type of storage for our business needs. He is very knowledgeable and great to work with!
