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“Love this store. Staff is knowledgeable and always helpful, it's laid out nicely, and there's a wide range of sizes and styles. If they don't have what you want in your size they can order it. I've lost a substantial bit of weight recently and will honestly miss shopping here.”
“This is my absolute favorite store. All of the girls will probably know me by name soon. They are all so sweet, welcoming and helpful! I’ve never met such a kind staff. Bridget is always so helpful in the fitting room. I can’t recommend this place enough. Always getting new clothes in and the clearance room is amazing! A little pricey but worth it and always having sales and deals. My wardrobe is turning into mostly altar’d state and I love how girly it is. Keep being amazing staff!”
“I have been several Journeys shopping for boots. With rude racist workers at Twelve Oaks in Novi have terrible attitudes but this Journeys at Sommer set Mall in Troy Mi Excellent Excellent workers me and my daughter shop for boots, this manager name Steven have a beautiful personality also Diana they both help us. My daughter kinda picky picking out boots steven came from the back looking for the boots she wanted. I think he brought out six or seven pairs but nothing she like. But he had so much patience. Not one time he got furstrated. He was so kind. Diana help me with my boots too. Because I almost walked out without some boots. She went in the back found some boots I love. And I purchased them. These to employees you want to give them great recognition. That they deserve. Steven and Diana keep up with the good work”
“Bought a pair of TOMS from this location a few months ago. Returned today to exchange them (the sole came unglued!) and the staff was very accommodating. They didn’t have my size in stock so they had a pair shipped to my place, free of charge. Very pleased with my experience.”
“The young girl (I dont remember her name but she walked with the stick) was extremely helpful although her legs were injuredEdited: her name is Cassie. Thank you so much for helping me today!!!”
10AM - 8PM
2800 W Big Beaver Rd Spc R-250, Troy
Shoe Stores
“The staff there was unbelievable. Got almost everything that I wanted. They went the extra mile to get me what I was looking for AND more. I wish I could keep coming back to the store. Also, since I was buying there for the first time I got absolutely out of the world discounts from their XPLR program. Was a fantastic experience.”
“I love their shoes and belts my favorite but this occasion they didn't have what my wife was looking so the very kind and polite employee gave some valuable resources along with other great information I wish all customer service was this pleasant.”
“JBrooks!!! The Swag King, Doing His Thing ...Brings Style To Crocodile, Alligators and Leather Jeans. Every Fit is a Instant Compliment And That's on Straight Business..And The Man Takes Time to Get To Know His Customers. THANKS JAY, YOU MAKE ME LOOK GREAT!!!”
“Went in, for the first time ever with my wife. She really likes this store. According to her, she always finds something worth buying in there.What I like about it is the way the space is organized. Not overwhelmingly stocked with rows and shelves of clothing, but whatever is presented for the customer is worth considering.While she was trying out different outfits, I found a few really cool wine and cocktail glasses. There were several different candleholders that looked pretty good.Also, the selection of scented candles was pretty extensive, and some of them, quite interesting.For a store that doesn't cater to men, I didn't feel bored waiting for my wife.”
10AM - 8PM
2800 W Big Beaver Rd, Troy
Shoe Stores
“Great staff they are wonderful helpers, made the gift for my mother-in-law a Christmas miracle! When they didn't have the gift in her size on the rack I was assisted very fast & with a smile. She was much older than most the staff, warm hearted, she is super nice-just the sweetest, so accommodating. Even if they didn't have the item I would have still been so grateful for her help!”
“I really love this place. I can get Polo clothes chpear than Polo store. Original price (on the price tag) is 300, but I bought it 120.
And it is more easier to find suitable size clothes than other sales store.”
“Favorite store, high quality clothes and high quality staff. Have always had a comfortable experience here unlike some other stores. Best store for women in their 20s!”
10AM - 8PM
2800 W Big Beaver Rd Ste U-227, Troy
Shoe Stores
“Pam and Shiela are the dynamic duo of personal service and are wonderful and knowledgeable in the store's products, procedures, and the industry. It was a joy to start a Saturday morning off with them!”
10AM - 8PM
2801 W Big Beaver Rd STE C-155, Troy
Shoe Stores
“My stylist here is absolutely so nice, and incredible. This is better customer service than Christian L, and so many other stores in this mall. To bad I only got to love gazing at the FREE champagne! But the experience here was so amazing, my stylist even followed back up with me recently to thank me for my purchase, and to show me new shoe collections.”
“I love my new black with some patent leather cosy, soft, warm, arch support cold weather boots from Famous Footwear. I don’t have the name, but they’re new. I haven’t yet worn them since it’s been balmy outside. I got a size 8. I had to try them on in the store when I went to pick them up and they were incredibly comfy like a sturdy well fitting sneaker. I didn’t want to take them off!”
“Shout to the short Indian/Arabic dude. I didn’t catch his name sadly. This guy went above and beyond finding me sizes and giving me alternative options to the shoes I was initially coming to buy. He got my sizes even though I was asking for many different sizes and he didn’t complain at all, he was always helpful patient and wanted me to walk out happy. GIVE THIS GUY A RAISE, honestly I would only come back to this store at this location for this dude otherwise I’ll shop online.Only part of the experience that was awful that made me want to not buy the white Air Force 1s and I was so close to leave them was because of the cashier. Just very rude, not helpful, no thank you or anything. That was a bummer.”
11AM - 8PM
Mall, 452 W 14 Mile Rd, Troy
Shoe Stores
“Love this shoe store they have reasonable prices and always have what I'm looking for and my size. Ive been going there for at least 15 years now. I would recommend this place”
11AM - 8PM
470 W 14 Mile Rd, Troy
Shoe Stores
“Went to exchange a pair of gymshoes from an online order size to big, and the young lady who helped me was very helpful, and I walked out with a different shoe, which I liked better.”
“I am a man. I came to Aldo after trying on shoes at DSW Shoe warehouse, Macy's, and Nordstrom's. My expectations were low and Aldo's selection seemed low. I needed something I can wear to my cousins wedding. I almost liked a pair of Vince Camuto's I saw at DSW, but they creased badly when I walked, the crease digging into my foot when I walked. Macy's didn't have anything appealing in my size (9, average width) that fit me well. I almost liked a pair of Ecco's I tried on at Nordstrom's, but the top of the side of the shoe chafed uncomfortably against my ankle. I had the same problem with the low-cut shoes I tried on at Aldo. Then I tried on the high top/ boot style with no seems or cap toe shoe, the label on the box says Seamos SKU 16088484, I don't know if that's a model number. They fit surprisingly well, no painful creasing, no chafing against my ankle. I bought them. It was $174.90 including tax well spent. Catherine, the Lady employing handling me, on 8/19/2021 was pleasant too.”
“Not a lot of stores carry my size so I have to do a lot of online shopping. This Ann Taylor location usually carries a good selection of size 2/4 pant suits and blouses/camisoles. Dress slacks tend to run a bit long, which is perfect for me since I'm 5'7" and usually have problems with slacks being too short. The store is so clean and organized (great job to the employees!). I used to work retail in college and notice simple things like the hangers have the correct size label and are hanging in numerical order by size and are perfectly hanging in place and not jutting out or have clothes partially on a hanger. I've purchased two suits from this location in the past two years and have been pleased with the sleek professional look during the day and the versatile tops for a laid back evening of dinner and drinks. They are located on level 2 by Saks Fifth but online shopping is safer post covid19. Also, Ann Taylor sizes are consistent so I don't have to try on clothes before buying.”
11AM - 8PM
362 W 14 Mile Rd, Troy
Shoe Stores
“This is a long post but well worth it when a person does an excellent job! I stopped here on 4/27/18 to purchase several pair of shoes for my 3 daughters. Everyone walked by and didnt acknowledge if I needed help. I almost walked out. But, 1 person came out I hadnt seen. Starr is her name! She was exceptional, patient and knowledgeable. Informed me of prices and sales on various shoes. Checked and ordered others online that werent in the store. I appreciate people like her that take the time and have a positive attitude. I told her from now on I only want her to assist me when I go back for more shoes, including other family and friends. I am in the process of calling her manager as well to give her a huge compliment. Starr you are the bomb! I see you as an excellent manager. Keep it up! These 5 stars are all because of you!!”
“May is the best !! She will go above and beyond to find you want you want & make sure your comfortable and love it before you buy it !! Recommended her for everything !!”
“Super nice experience in the fragrance department - Dior section. Kim, a wonderful sales associate, treated our daughter incredibly well today as she was selecting her birthday present. Thank you so very much for your kind help”
“Geraldine is an AMAZING sales associate. She is a great help to my sister, my mother and I whenever we are at the store. She makes sure to get us what we want and goes above and beyond for all her customers. Get her a raise she deserves it!!!”
“Wanted to give a shout out to Sue who helped my daughter and I recently. She was so kind and helped us find exactly what we needed for our new grandson. Her patience and kindness made our shopping here a great experience. The store was also clean and lots of availability.”
“Olyana is very smart and very helpful, helped me choose shoes for my fiancé, and what's better is buy one and get one free. Would recommend that business and make sure you ask for olyana she is very helpful and went out of her way to help me find the right shoes! 5 star!!”
“I just recently visited this place a week ago and never had the desire to share a post. Jamilai E was very good, professional and knowledgeable. She got my kids together and they really liked her and she really made the experience worth while. The experience didn't make me seem like I was wasting money, I actually gained an experience”
“Excellent selection and service... Also has I great website for online ordering. Their store sales are great and the best time to get deals on top quality products.”
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“Shoutout To Mario And His Team Make Me Feel Welcomed And I Left With More Info About New Balance And Feeling Like Family. We Be Back To Spend Big Time. Mario You Da Man!!!!!”