Robert Brooke & Associates is a highly regarded business known for its exceptional customer service and quality products. Customers have praised the excellent sales department, noting prompt assistance with returns and accurate part recommendations. The company offers a variety of items, such as vinyl stair treads that fit unique designs, which have become popular among neighbors. Even when local options are limited or shipping costs are high, Robert Brooke & Associates has demonstrated a commitment to customer satisfaction by providing free parts when needed. Overall, the company is recognized for its friendly and helpful approach, making it a top choice for window hardware and other home improvement needs.
Ordered parts to fix our living room windows. Package arrived in a timely manner, and the only part that didn't work was something I ordered incorrectly. The sales department is excellent, and Greg G. does a spectacular job emailing needed information for returns and helping customers find the correct parts.
July 2024
Purchased 2 vinyl stair treads for our garage and love the look and quality! Only place I could find a stair treads that would work with the rounded front edge of our stairs. Neighbors are ordering and installing the same just different color!!
May 2022
This is a first class company - their customer service is AMAZING ! I will be ordering all my window hardware from Robert Brooke & Associates from now on.
