Public Storage offers storage units with a simple online eRental option to skip the counter, or personal attention at their Troy location. Reviews consistently highlight great and phenomenal customer service. Staff members are described as super helpful, patient, kind, and friendly, even when assisting outside of normal hours. Employees show due diligence in helping customers set up accounts and find the correct unit size, including coordinating with other nearby locations. The team is noted for being attentive and maintaining a clean property. The business is appreciated for its helpful service from start to finish.
