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September 2024 by Eric Burpee
Worst experience possible!! Though it started well and the loan officer was nice, 34 days after closing on the house I received I call from Premia saying they made a big mistake on processing my loan and I needed to send them an additional $27,000 for my loan to be 100% VA eligible. It’s hard to trust a company that’s whole business model is based on financing money but can’t evaluate closing costs correctly.
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August 2024 by Brian King
Premia relocation mortgage service is amazing. They are quick to respond to phone calls, emails, questions, and concerns. Premia did a thorough job each step of the process which made the entire process less stressful. There is a reason 2 other colleagues recommended them.
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August 2024 by Dale Fisher
I have been working with the Premia mortgage team for over 5 years now, and they have always provided 5-star service, and that is what our relocation clients demand. Also, I have worked alongside Mark at many industry events, and I can always count on professional advice on the financial markets and learning about new relocation trends. I look forward to growing our business successfully together!
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July 2024 by Hector Rodriguez
Yuri and Ted were phenomenal! Yuri was always available and responsive. Helped me with anything that I needed along the way. Ted jumped in at the last minute and helped me stay informed until we crossed the finish line. Thank you Ted and Yuri
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April 2024 by Eleana Sosnowski
A wonderful experience with knowledgeable staff. Yuri Umanski was our mortgage consultant and he was absolutely incredible. We appreciated the time he took to clearly communicate with us and answer our many questions. He was always readily available and very willing to help! An excellent experience, would not hesitate to recommend Premia!
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March 2024 by Tay Martin
Wonderful experience, start to finish. We worked with Yuri who was responsive and super helpful in explaining things in a way that we could understand and make informed choices
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March 2024 by Jasmine Pleasant
I am deeply grateful for the opportunity to collaborate with Ken Woodward. Throughout the mortgage process, he demonstrated the utmost professionalism, responsiveness, and provided honest assistance. Purchasing a home can be incredibly stressful, especially for someone without a financial background, and securing a mortgage can be the most confusing part. However, Ken's expertise and knowledge instilled confidence in the option I selected. He meticulously outlined various loan options, helped me grasp the marketplace dynamics, fluctuations in rates, and refinancing possibilities. Additionally, he imparted valuable lessons from his experience in purchasing a new home, building equity, and exploring future investment properties.
Ken had the remarkable ability to distill complex rates and acronyms into logical information essential for me in making informed decisions. He ensured that I comprehended the entire mortgage closing process and patiently explained things until I was comfortable. Ken went above and beyond to secure the best available loan at the lowest possible rate for me.
I am immensely grateful for the privilege of working with Ken. Even during moments of doubt in finding my dream home, Ken continued to motivate and inspire me, urging me to persevere and maintain faith. His dedication to excellence is truly inspiring, and he has earned both my business and friendship. The Pleasant generation will remain steadfast partners with Ken for life. Thank you, Ken, for helping me find our beautiful home; I will forever cherish your assistance.
Jessica Tingstad also deserves commendation for her outstanding job in processing and explaining the loan documentations. She was exceedingly thorough and attentive to my financial needs. Together, Jessica and Ken made the entire process painless. Premia Relocation Mortgage is indeed fortunate to have such phenomenal employees on their team. Their unmatched dedication and commitment to serving their clients, coupled with their expertise in the mortgage industry, make them invaluable assets.
Thank you.
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January 2024 by Jesse Ude
They helped us with our relocation. It was our first mortgage and they where extermly helpful.
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January 2024 by Michael Willer
Tom Trevarrow and Corey Anderson were awesome to work with! They took excellent care of me and my loan. They had outstanding communication with me and always maintained professionalism and honesty. I am glad I used Premia versus other lenders. By far one of the best experiences I have had with any lender.Update - 2 years later I worked with Scott Jansen. He delievered an awesome experience as well! His knowledge, passion and dedication to my experience was second to none!
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January 2024 by Old Gamer
The people are rude and condescending. They are also terrible at their job; my name is frequently misspelled, so I carefully spelled it during our first interaction and they still continually misspelled it. One of their employees just got our names wrong entirely. All they told us on the initial call was inaccurate. They asked for stuff that was ridiculous and didn’t understand what was given them; we sent them documents showing approval for virtual work with APPROVED on the document and they called us back to ask for documentation that showed it was approved. They claimed our credit score would be updated because we paid down a lot of debt right as we applied, but it wasn’t. They asked for documentation showing a URL on the bottom when we had one with a URL at the top because it was on a desktop instead of a phone. They held up my house closing after waiting until the very last minute to ask for documentation then asking for more and more repetitive documentation for days after. They scoffed at us and didn’t believe us when we told them our company policy wouldn’t allow them to talk to HR. We got an email from HR and they still didn’t believe it. They continually ignored us, talked down to us, misled us, gave us incorrect information, and told us something inaccurate about my credit score and report while I was on the credit bureau website looking at the information that showed they were wrong. Note that we make good money and have good credit. If you don’t, you’re probably in serious trouble with these guys. We are also not young, and in situations where we made less money and had a worse credit score, other mortgage companies have made the process simple with maybe one or two go backs; this company had us going back for more documentation multiple times a day.Should you do business with Premia? Let me ask you a few questions:Do you want someone to treat you as if you’re an idiot while they evidently can’t listen OR read?Do you want to be treated as a criminal but also a hacking genius who can forge information in under five minutes all at once?Do you want to provide the same information in fifteen different formats?Do you want applying for a mortgage to be like a part time job while you’re trying to move across the country at the same time?If you answered Yes to any or all of those questions, Premia could be the lender for you. If, like me, you answered all these with HECK NO, you should look for a different mortgage lender.
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December 2023 by Trina Tarczy
My team at Premia was exceptional. They went above and beyond to make sure I was taken care of. Dan Bauman and Jessica Tingstad were so professional and always cared about my best interest throughout the loan process. Thank you for making this the easiest part of my relocation journey!
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November 2023 by Erica Slomka
Totally disrespectful of my time! I had indicated I would be going with another company as I was much happier with their service and rate quotes, and Billy Nocita from Premia seems to lack the ability for effective communication. He called to discuss when I was trying to get to an appointment and when I indicated I could not talk he just kept asking questions until I hung up on him. He then had the audacity to email me saying we were disconnected-as if I did not make it obvious that I could not talk right then. He just called again, and when I told him I was happy with who I have chosen we went through the same pattern. I am truly appalled at the lack of consideration for a potential client.
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November 2023 by Brett
What an amazing experience! Scott Jansen is top notch. He made the entire loan process for our new home effortless and looked out for our best interest every step of the way. We couldn’t have asked for anything more. Thank you Scott for everything you did, and thank you to the entire team at Primea for all your hard work.
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September 2023 by Malkhan Thakur
I had a great experience with Premia for home loan. Tom and Kari were very helpful and professional throughout the process. They answered all my questions and explained everything clearly. They also gave me a competitive rate and closed the loan quickly. I would highly recommend Premia to anyone looking for a mortgage or refinancing. Thank you, Tom and Kari, for making this a smooth and stress-free transaction. You are the best
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September 2023 by Ellen Kirk
Worst experience I’ve ever had with a lender. The perks they offer for relocation are not worth the headache of actually working with them.1. This company will promise lower interest rate to sign you up and then jack up the interest rate higher than other companies. Rate went up more than 1% in a week and almost cost us our house. Then they will require more $ via points to knock it down.2. Were told we could waive the appraisal. This was a mistake by the lender and they did nothing to correct it, didn’t offer any discounts and told us we were still on the hook to pay for it.3. They have messed up our closing documents at least 3-4 times. We will now not be closing on time due to their paperwork mistakes.Absolutely do not use this company. Worst service ever.
