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December 2023 by Anita
I ordered a toddler set and it was delivered without the pants. Online customer service said I’d need to return it since it was an incomplete set and no longer in stock. Drove specifically to this Old Navy store to return it and they said I’d have to rerun it online. The store manager was useless. Wouldn’t allow me to simply purchase the toddler shirt sans the missing pants. Lots of finger pointing and no results. Terrible customer service.
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November 2023 by Tomeka Bryant
This location is fully stocked to shop for your entire family!
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October 2023 by Wayne Martinez
In store availability of big and tall is limited. Associates are great. Always very helpful ordering item online in correct sizes.
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September 2023 by Becky Hoogerhyde
Order pick ups are super easy and are ready pretty quickly (might be different story during the holiday rush but this post was made just after school started).
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August 2023 by Carolyn Ricks Banks
I found a pair of jeans on clearance for $1.97! I definitely will be watching for more deals!
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June 2023 by susan larsen heise
My daughter at was 9 months pregnant we were walking around just trying to work the baby and we happen to find some wonderful deals
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May 2023 by Charlee N
Easy to make returns and exchanges from online purchases. Always clean.
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April 2023 by Toi Avery
Plus size and petite ladies...the Rockstar super skinny high-rise jeans are the truth!!The fit was perfect !
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March 2023 by Michelle Teichman
Worst customer service you pay with a card but can only get a gift card and it’s only been four days!
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February 2023 by E
Cool place. They need more coupons.
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February 2023 by Paul Toepp
Love this store provides for many options even for an older person like myself I'm not a teenager but I do like their Style their quality and their prices.
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December 2022 by Kiran Benson
Absolutely great service provided by Sarah W. Great example for a manager!
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September 2022 by Jeff Eisenberg
Good selection. Nice employees
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September 2022 by M W.
Store is clean, staff is friendly and helpful, and I feel like ON provides a good product at a fair price. They offer of-the-moment fashion at accessible prices in a wide range of sizes, which is great! The problem I have with THIS store is that they seem to cater mainly to plus-sizes. If you need 1X-4X clothing, it's probably a good bet for you. If you're a XS/S, you probably won't find much here. I can't be sure if they are selling out of my sizes quickly, or not stocking them at all, but either way seems like an inventory management issue if you've got racks on racks of 1X-4X styles on super clearance (just begging to get rid of them) and meanwhile I can never seem to find my size even in just-in styles.
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August 2022 by Li S.
It's always kind of amazing to me how the clothes here can get cheaper and cheaper in quality. Like others have mentioned, they are really AGRESSIVE about getting you to sign up for their emails here. At most places you can say no thank you and they'll move on. Here I had to say no 3 times and press cancel on the screen myself before she would let me check out. She seemed to take it quite personally too and didn't even tell me to "have a nice day".