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March 2024 by yasmeen
Extremely rude worker who was helping me with trying on shoes. She should not be working in retail if she is going to be disrespectful towards customers.
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March 2024 by Elizabeth
Just bought two pairs of On Clouds with Van. Her customer service was beyond my expectations. She was so kind and extremely knowledgeable with the brand. I needed a specific shoe to help accommodate past injuries so that I could comfortably and safely work out. She recommended several pairs and was so patient with me as I tried multiple shoes and sizes. If you find yourself looking in the comment section before visiting the women’s shoe department- I would highly recommend visiting the store and requesting to shop with her!
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March 2024 by John
Nice place to go shopping, it has 3 floors and a cafe in it. Reminded me on how stores used to be when I was a kid.
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March 2024 by Jerry D
Very Good services.
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March 2024 by L. Chill C.
Due to the feedback from Nordstrom, i appreciate your concern on my experience 5 days ago in your store. Which was made to make me feel bad Thank you again for the respond. I still decided not to return inside the store at all a strange man made me feel uncomfortable while picking up my online order and looking for purfume.
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February 2024 by Amanda Rose
Wish the clothes were labeled better in the store, ebar staff is very friendly and fast service. Cold brew was delicious
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February 2024 by johnathan Little
Had a worker looking weird about a return that had just arrived to me the day before and was the wrong size. They never make me feel weird at novi location
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February 2024 by Gennady Kostinsky
Great experience in menswear and mens shoes always. It's about service. They really try to help you with zero attitude and always friendly.Best anchor store at Somerset.
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February 2024 by Mr Stump
I just purchased 3 pairs of On Cloud shoes at your location. Brandon was such a great person to talk to. It stood out to me how knowledgeable he was and really helpful.Because of him I will return in the future to purchase shoes!
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February 2024 by Reliable Rides
Still the same great service. It's pretty cool to go to a store that still believes in superior customer service. The cafe upstairs is pretty yummy too.
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February 2024 by Sean “Da Don” J
Great place to shop for adults, but very small kids session
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February 2024 by Mark Kraus
Men’s clothing… just as they you typically 2 out of 3 when it comes to price,quality and service. Great quality and great service moderately high pricing.
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January 2024 by Katie S
My goodness. Talk about rude employee. Maureen needs to go back to training and learn customer service skills. My husband and I own multiple businesses and never treated any of customers the way maureen treated me today. I went in to return something that didnt work for me. she accused me of using them. how does one know something is going to work out or not without trying it on? I ordered a product online, tried them on with my dress, they were way too big. She is a disgusting person that dismissed me immediately. Nordstrom, please do better with training your employees.
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January 2024 by Carrie Morris
Beautiful store
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January 2024 by Eileen Fields
The atmosphere is warm and inviting, that is Until you get to the Women's Restroom and the Door's Wide Open! That's an Easy fix, though! I just Closed it! It's different from the bigger restrooms in the mall with more ppl to open it again! So, I had a peaceful, and restful time in there, not having to worry about a Man coming in! Thank You, Jesus!!