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March 2024 by Aaron Perel
Worked quick very hospitable, gave me a good reasonable quote came in two days later and got my muffler delete done on the spot . Great shop
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March 2024 by Mike Sharp
Great service fair price
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March 2024 by Yvette Simpson
Yesterday I encountered a problem with my vehicle while driving. The plastic under carriage protective covering came partially loose and was dragging on the cement. I stumbled upon The Muffler Man Troy and am so glad that I did. The owner, Sam, displayed exemplary customer service and squeezed me in. His son took care of my issue and I was back on the road within an hour! Great job and much appreciated!!!
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March 2024 by Filimon Homes
Exceptional service at the muffler shop! The owner was incredibly knowledgeable, figured out the problem with my car when the dealership hasn’t been able to figure it out for months he was efficient, and friendly. My car sounds better than ever thanks to their expertise. I highly recommend this shop for anyone in need of muffler services or any car services they will bend over backwards to make sure your happy and back on the road
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March 2024 by J Ivan Norgrove
From the minute I walked in I knew that they were attending to another vehicle that needed service and I had to wait just a few minutes to talk to a front desk staff member but I understood that the issue from a different vehicle was important to the customer sitting in the waiting area. I truly believe this Company has served the Sterling Heights VFW and American Legion commander very well. I gave them a 5 star rating for a reason
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March 2024 by DBOYNO DCOY
Very great work fast nice and great with the communication between business and custom will definitely be back
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March 2024 by Andre McGee
Sam was great…did a resonator delete and installed an H pipe on my mustang..Sam got me in and out in 30 minutes..great work and great service
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March 2024 by Jazz Coleman
The owner Sam an his son.. have been in the same spot for over 16 years not only do they do mufflers they do full auto repair they still do amazing quality trustworthy work if you looking for reasonable prices And excellent work that won’t !! Break the bank I suggest coming here whether your car is old or new. U will leave Beyond satisfied???????? Great job guys
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February 2024 by Danielwilson2234
went in for a muffler delete, they were very respectful and quick with the process. fair prices as well would come back
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February 2024 by Bhargav G
Edit: He did reach out to me to amend it after the review offer to fix. I just don't have the stomach to go back.I will give excuse once but twice I can't ignore. He charged 400 to work on my exhaust plex pipe even when he worked on just adding half pipe instead of replacing the entire flex pipe, which is 70$ at best . He said parts and labor included in 1yr warranty. It broke and went back sat 3 hours to get it fixed this time just charged for the part to get new one. Same part I am twice. 140 charged.After two weeks, I am at the mechanic because the gasket connecting to the flex pipe is broken, which cost just $5 to change . I am paying naothrt $100 to get it changed. What a shame.
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February 2024 by Cikagsi
Amazing service, fast & reliable service!
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February 2024 by K Roman
I had to get brakes done in a pinch and they were so nice! Had me drop my car off, even drove me home while it was being serviced!
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December 2023 by Yatin Shivananjaiah
Came here at the beginning of a winter to get my Catalytic Converter replaced. Porsche (/Volkswagen) uses flex joints on their exhaust that are known to break with time. The car sounded horrible and kinda was embarrassing to drive. I bought the new Catalytic converter off of ebay hoping I can replace it myself. But Michigan rust didn't help and the exhaust bolts were a pain to get to without a lift / heated garage.These guys were honest with the job, I understand how difficult doing something like this is and they charged a reasonable price (I would ask the same kinda money if I had to do this work to someone)They spent 2 days fixing the car and took care of all my concerns. At the end of the day, the car is as good as new and I can probably enjoy the car for much longer than I initially wanted to keep it. (I kinda wish I also had them do a muffler / resonator delete - because the car is extremely quiet now ?) I'm more than happy with their service tho. Anything that I can't fix myself, I'll bring it in to these guys.Suggest them for all your car fixes!
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December 2023 by Lacey Lewis
If you're going to read any review please read mine because I never want anyone to go through what I did. I was like a lot of you: I really liked Sam and I had faith in his character and work. But I learned the hard way. Pay attention to the few negative reviews he has, they are more common than his good reviews would imply.I took Sam at Muffler Man to COURT this morning and WON. Read that again. That should speak volumes to everything I will share. If you look online you can also see he has 4 outstanding cases with the state of michigan.From July 2022 to July 2023 he made me live a nightmare. I never thought a tune up would turn into this. The only reason I went back to him so many times is because of the warranty and I really did trust him. Even after the warranty repairs didn't work I finally got a 3rd and 4th opinion because I was at a complete loss. Turns out either him or his staff charged me for services they never did, put the wrong parts in or faulty parts, and broke my fuel line and fuel injector clips. Nearly all of his repairs went bad within a couple months after being done including the brakes. Two other shops said they've never seen this kind of blatant negligence before. Since I really liked Sam I told friends to go there. My friends reported issues as well only to find out a service he did wasn't done correctly. There's a lot more but I want to protect the confidentiality of other parties who can attest to this. In court he called me "confused" and thought quoting "I'm a young girl trying to prove herself" was an argument. He did not hold himself accountable, that is not integrity. If I can find the court case online, if it was recorded, I'll gladly post the link so all of you can learn what kind of place this really is. I will also attach any photos of the damages he caused, if I'm able, through Google reviews. Please, do not let him do this to you.I had 48 pages of evidence proving he damaged my car. Videos, photos and statements and he still insulted me and lied. I'm so glad justice was served but I can't imagine how many people he did this to. Especially reading the negative reviews. He is not your friend.The spark plugs he put in my car didn't even have the point in the middle.He also gets his parts from auto zone and tries to warranty them out when the part is already in a customer's car. He is a scammer and he is charismatic, thats how i fell for it.He uses after market parts. In court all he kept saying was "I've been in this business for 20 years and I'm the best look at my reviews" which is so telling of a guilty conscious. If your only argument is how good you are, that's a red flag.
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December 2023 by Lacey L
If you're going to read any review please read mine because I never want anyone to go through what I did. I was like a lot of you: I really liked *** and I had faith in his character and work. But I learned the hard way. Pay attention to the few negative reviews he has, they are more common than his good reviews would imply.I took *** at Muffler Man to COURT this morning and WON. Read that again. That should speak volumes to everything I will share. If you look online you can also see he has 4 outstanding cases with the *****************.From July 2022 to July 2023 he made me live a nightmare. I never thought a tune up would turn into this. The only reason I went back to him so many times is because of the warranty and I really did trust him. Even after the warranty repairs didn't work I finally got a 3rd and 4th opinion because I was at a complete loss. Turns out either him or his staff charged me for services they never did, put the wrong parts in or faulty parts, and broke my fuel line and fuel injector clips. Nearly all of his repairs went bad within a couple months after being done including the brakes. Two other shops said they've never seen this kind of blatant negligence before. Since I really liked ******** told friends to go there. My friends reported issues as well only to find out a service he did wasn't done correctly. There's a lot more but I want to protect the confidentiality of other parties who can attest to this. In court he called me \
