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“I went into the store to get immediate assistance for my broken phone that was crushed by a dumbbell and to avoid going back to the Fortune 500 store that initially sold me the phone. I began to discuss some of the issues that I experienced throughout the entire process of switching from Verizon to AT&T to the rep, Natalie, and she was very understanding. Although she was not the one that sold me on some BS plan story and switching story that the rep from the store did that was a complete fib and fantasy - she was however quick to aid, explain, and help me understand a lot about my plan, how to find a solution, and went right in solving what she could and doing her best to keep me as a customer. She was delightful to work with and is the only reason I decided to buy a new phone right then and there and stick out another 3 years with AT&T. Thank you Natalie. Your supervisor, Brad, and AT&T are lucky to have you on the team. I appreciate your willingness to navigate my frustrations and find a solution for my problem so quickly. You rock!”
10AM - 7PM
12000 Gratiot Ave, Detroit
Mobile Phones
“Wonderful customer service!i was doubtful my phone could be fixed however I was reassured that I was in good hands… well guess what, my phone is like new!! Thankyou guys!!”
“Shoutout to BRENDAN! He is the biggest asset to the ATT brand. He helped fix the mess customer service put us in with ease. Highly recommend this place!! He was knowledgeable, understanding and helpful! We appreciate you and hopefully ATT can appreciate this man by giving him a raise he deserves it!!!”
“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
“My phone was stolen yesterday and of course I was not happy. Given my situation I was already not happy to begin with, thankfully Justin got me the best deal possible and minimized the financial burden. Service was great and I was finally hooked back up. Thx. Highly recommend”
6AM - 11PM
1350 W Maple Rd, Troy
Mobile Phones
“the new owners are amazing! they're really sweet & changed the layout & prices of the store, & i truly see an effort in trying to get this business back on its feet. thank you for the amazing customer service! will definitely be returning”
“I lost my license in a restaurant parking lot and the owner of this store found it and mailed it back to me. Not alot of people would take the time to do such a kind act. This place has good ownership and people of kindness and integrity. Thank you!❤️”
10AM - 8PM
1438 W Maple Rd, Troy
Mobile Phones
“OK, my name is Michelle Weston. I came to the T-Mobile. And Maple and crooks, Olivia has been helping me out and gentlemen. That's sitting here too, and the girl is amazing. So I just want everybody to know that and if she gets erased, please give her a raise. Thank you. Have an apple phone apple. Also's offer classes on. You know, for like you need help how to use your phone. Cause they might know more than what we know when it comes to like”
“Best Target in the metro Detroit area hands down! They carry items my local Target doesn't! I'd rather drive a little further to browse and shop at this location rather than the one closest to my home.”
“I went to Apple today for the iPhone 16 Pro and I met Danny an employee and he was very nice and he was very genuine he made us laugh and he’s very understanding of everything that we said. I recommend you guys looking for the new iPhone or any Apple product to go to him.”
“Blair was really helpful and knowledgeable and i would recommend her to anyone she knows what shes is doing, and advises on the best solution for your account. Thank you Blair!”
“I received my set Saturday, spoke with someone Monday they was unable to set it up because they said the box was bad and someone will contact me the next day, they call and left a message that they will have to order a new box. I call back and spoke with David Miemie, he was very helpful and fix the issue and was able to get my phone working. Thanks David.”
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“Marcus was excellent!!! I was dreading turning in my phone and trading providers, but he made the experience seem less and very successful. I appreciate all his efforts!!”