10AM - 8PM
49 E Maple Rd, Troy“My phone was stolen yesterday and of course I was not happy. Given my situation I was already not happy to begin with, thankfully Justin got me the best deal possible and minimized the financial burden. Service was great and I was finally hooked back up. Thx. Highly recommend”
10AM - 7PM
6812 Rochester Rd, Troy“Shoutout to BRENDAN! He is the biggest asset to the ATT brand. He helped fix the mess customer service put us in with ease. Highly recommend this place!! He was knowledgeable, understanding and helpful! We appreciate you and hopefully ATT can appreciate this man by giving him a raise he deserves it!!!”
“I went into the store to get immediate assistance for my broken phone that was crushed by a dumbbell and to avoid going back to the Fortune 500 store that initially sold me the phone. I began to discuss some of the issues that I experienced throughout the entire process of switching from Verizon to AT&T to the rep, Natalie, and she was very understanding. Although she was not the one that sold me on some BS plan story and switching story that the rep from the store did that was a complete fib and fantasy - she was however quick to aid, explain, and help me understand a lot about my plan, how to find a solution, and went right in solving what she could and doing her best to keep me as a customer. She was delightful to work with and is the only reason I decided to buy a new phone right then and there and stick out another 3 years with AT&T. Thank you Natalie. Your supervisor, Brad, and AT&T are lucky to have you on the team. I appreciate your willingness to navigate my frustrations and find a solution for my problem so quickly. You rock!”