“Staff were very professional and helpful. Store was clean and well stocked.The Manager provided excellent service to replace a recently purchased item that was defective. I recommend this store.”
“The friendliest shop! Everytime I come in the associates greet me and ask if I’m looking for anything. They guide me to my guilty pleasures- 80’s toys! The sales racks always have great items to hunt through. Easy to get to from the parking lot, east entrance. Great rewards program as well.”
“I recently had the pleasure of shopping at Hermes and wanted to highlight the exceptional experience I had with Jonathan. From the moment I walked into the store, Jonathan’s professionalism and warmth were evident. He was incredibly knowledgeable about the products and took the time to understand my preferences and needs. Jonathan’s attention to detail and dedication to providing a personalized shopping experience were truly impressive. His patience and genuine enthusiasm made the entire process enjoyable and stress-free. Thanks to Jonathan, my visit to Hermes was not only productive but also memorable. I highly recommend seeking him out for anyone looking for outstanding customer service.”
9AM - 10PM
500 John R Rd, Troy“Kohls is great. They are well stocked and organized. I always find what I'm looking for and there are always great sales and who doesn't love Kohls cash? Great store. Highly recommended.”
9AM - 10PM
1265 Coolidge Hwy, Troy“I avoid depth stores because they all turned into dumps. Not this one! Went to return an Amazon box. It's clean. It's orderly. Everything is in on shelves and hangers in logical order. The staff is super friendly. I was stunned! Whoever runs this store is doing a fantastic job! I will actually go and shop here.”
“The young girl (I dont remember her name but she walked with the stick) was extremely helpful although her legs were injuredEdited: her name is Cassie. Thank you so much for helping me today!!!”
10AM - 9PM
1221 Coolidge Hwy, Troy“The store itself was clean and well organized. Visited on a Sunday and it was somewhat busy. They did a good job of having staff jump on to registers when they saw the line was getting long.
The staff I encountered were also friendly and helpful.”
“Loved this store!! All the newest fall line was arriving and it was very well displayed. The staff was extremely helpful. They helped me find the correct size and suggested colors. The only thing I wish would be the store to be bigger!!”
11AM - 8PM
412 W 14 Mile Rd, Troy“They what they are, fast fashion at a great price. They have what's trendy, and some things I'm not sure about but I'm not a fashionista by any means. We can always count on H&M for a solid selection of basics like jeans, t-shirts, and sweaters. Thus last time they had some really cute dresses on clearance from the holidays!”
10AM - 9PM
500 W 14 Mile Rd, Troy“Uzma was the best person she was so helpful we were looking around and didn’t know what men’s watch to get but she noticed us and was very helpful great experience at Macy.”
10AM - 8PM
Mall, 412 W 14 Mile Rd, Troy“JBrooks!!! The Swag King, Doing His Thing ...Brings Style To Crocodile, Alligators and Leather Jeans. Every Fit is a Instant Compliment And That's on Straight Business..And The Man Takes Time to Get To Know His Customers. THANKS JAY, YOU MAKE ME LOOK GREAT!!!”
11AM - 8PM
350a W 14 Mile Rd, Troy“Great store! I always see Spencer's as a better version of Hot Topic. They have great shirts and pants, as well as many cute plushies. The music also fits the atmosphere of a punk rock cute plushie store. The customer service is fantastic, very attentive overall. I just wish that the Ice Spice shirt was available in a small size.”
10AM - 8PM
2801 W Big Beaver Rd, Troy“Best customer service from Jawuan this afternoon. He went out of his way to help pick out a gift for my girlfriend… thank you for your time today. Best retail salesperson award needs to go to him!!!”
“I returned a too big gorgeous orange sweater. Dayjah, the cashier, told me to just size down. Dayjah is so amazing! I bought a new smaller orange sweater, and a cute top from the clearance section. THANKS Dayjah!”
“Mark is the man. I walked in later in the day and he was so prompt with everything but not rushing me at all. I'm extremely happy with his personable approach and level of service I received. He did not have to go the extra mile, but he did and solved a huge issue for me. The other employees, although I didn't interact with them as much, were kind and the store was immaculate because they have pride in what they do there. I don't give many high reviews on Yelp but I couldn't help it this time. I had high expectations before coming in and was still blown away. I'll be back for my next suit, no doubt.”
10AM - 9PM
2750 W Big Beaver Rd, Troy“We came in for 1 watch and ended up buying 2. There was a great selection and great prices. Shout out to Judith (I think that is her name) in the fine jewelry department who helped us out. She was fantastic!”
“There was just one person there in the store to attend and boy did she aced at her job. Got me exactly what I was looking for which made me stroll around the store and buy more at the discount offers.... highly recommended.”
“Good place to shop, VERY expensive prices!!! The clothing selection there is very interesting from a teenager's point of view. They also have some unique items such as a "Joshua Tree" in a can, miniature tube man for your desk, etc. I wish that we saw Urban Outfitters get it's own separate store in Michigan.”
10AM - 8PM
2801 W Big Beaver Rd, Troy“Such great service. Our sales rep knew sizes just by looking at us and pulled the perfect sizes. Gave us sales prices. The clothes are super high quality and will last a long time.”
“The reason its a 5 and not a 4 was because Jourdan, the new lead helped make the experience better when picking up my tux for my younger brothers wedding. This was something that I got sized for 6 months ago and for whatever reason was never notified. I just showed up the weekend before and it was there. She was funny and made the experience much better. Thank you so much, Jourdan :)”
10AM - 8PM
2800 West Big Beaver Road North U209, Troy“Greatest experience I have ever had at ANY retail store!! Immediately upon walking in the store we were greeted by two joyful employees Kristy and Daniela. Daniela helped both me and my fiancé find exactly what we needed. She went above and beyond grabbing any/every size, color and style that we were looking for. Daniela also took the time to make sure we got every deal we possibly could. During the check out process Kristy did her due diligence to make sure we understood the return policy as well as the point system. Every retail store needs more employees like Daniela and Kristy. Way to go Fabletics for your customers service at your Troy Michigan location!”
“Small store with limited selection but the top notch customer service and Canada Goose experience you receive makes up for it. I wanted a color that wasn’t available in store and the staff helped me order it with free next day shipping.”
10AM - 8PM
2800 W Big Beaver Rd space t251, Troy“This was my second time in the store. Both experiences were amazing my associate, Mike I’m pretty sure he’s the manager went above and beyond to help me he was very attentive. I’m very picky and indecisive. He gave me very honest opinions which I love. He went to grab me multiple sizes from the back. Very pleasant had a great attitude. Would definitely recommend this place to everybody. had a great smile and attitude love this place wish I could give 10 stars”
“Great location to stop by for work essentials and “basics” at a great price. Not much help on the salefloor, if that makes or breaks your shopping experience, but everything is very organized and easy to find!
Cashier was kind enough. I would visit again very soon!”
9:00 AM - 11:00 PM
2750 W Big Beaver Rd, Troy“I usually do not have the best experiences at Macy's, but I went into the Somerset store in need of a last minute backup dress because I thought the dress I ordered for an event wouldn't make it in time. I was wowed by the assistance provided by Latrice in the dress department. I will definitely return because of her!”
“Shout to the short Indian/Arabic dude. I didn’t catch his name sadly. This guy went above and beyond finding me sizes and giving me alternative options to the shoes I was initially coming to buy. He got my sizes even though I was asking for many different sizes and he didn’t complain at all, he was always helpful patient and wanted me to walk out happy. GIVE THIS GUY A RAISE, honestly I would only come back to this store at this location for this dude otherwise I’ll shop online.Only part of the experience that was awful that made me want to not buy the white Air Force 1s and I was so close to leave them was because of the cashier. Just very rude, not helpful, no thank you or anything. That was a bummer.”
“Love this store. Staff is knowledgeable and always helpful, it's laid out nicely, and there's a wide range of sizes and styles. If they don't have what you want in your size they can order it. I've lost a substantial bit of weight recently and will honestly miss shopping here.”