Jaguar Service
Auto RepairHours:
1815 Maplelawn Rd suite #100, Troy MI 48084 Hours
About Jaguar Service
Jaguar Service in Troy is part of The Suburban Collection, which offers Michigan’s largest inventory of new and used vehicles across 34 top franchises. Customers can benefit from services like instant cash for their vehicles, a 7-day exchange policy, and a 3-month, 3,000-mile powertrain warranty, providing peace of mind with every purchase. The dealership has received mixed reviews regarding customer experience. Some customers report previous negative experiences, describing them as "terrible," but recent visits have shown significant improvement. One customer highlighted a notably positive experience, praising a staff member for being thoughtful, communicative, and professional, with updates on progress, timelines, and transportation. This staff member’s excellent service turned their perception around, and they commended the new management team for making changes. Other reviews mention staff members like Adam and Brad, who are described as knowledgeable, communicative, and professional. Customers appreciated their transparency, timely updates, and efforts to keep them informed throughout repairs and services. Overall, Jaguar Troy is recognized for its large vehicle selection and improved customer service, with staff members praised for their helpfulness and professionalism.
Most Recent Reviews
January 2024
They are always friendly and professional. They found the issue in no time. I highly recommend this dealership.
January 2024
Adam my service advisor is AAA he is very knowledgeable and helpful! He makes getting my car fixed not so painful.
December 2023
Adam handled everything regarding service on my boss's range rover perfectly.
More Comments(52)
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- Troy, Michigan