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January 2024 by Rajko Bjelica
Tellers are great office staff is slow and not very helpful always having issues
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November 2023 by Mohammed Sardaoui
You closed somebody's account for donating to a charity that provides medical care to children in a war zone, shame on you. you have no humanity.
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January 2023 by A Qween Elliott
Staff is great! I always love doing business with the branch manager. She is always quick on her toes, processing my transactions, and handling my business with care and concerns. I am the only one that matters, "I'm the customer ", when I walk in the branch! What a super great attitude!
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March 2022 by Mary Pham
Out of all the TCF now Huntington bank my mom has ever been too she said that Chris has been the most welcoming, patient, and kind she has experienced before. Thank you Chris I appreciate you being patient with my mom, as her English isn’t that great, but you were so kind to her and that made her day!
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March 2022 by Maryann P.
Out of all the TCF now Huntington bank my mom has ever been too she said that Chris has been the most welcoming, patient, and kind she has experienced before. Thank you Chris I appreciate you being patient with my mom, as her English isn't that great, but you were so kind to her and that made her day!
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January 2022 by Lani Lacionni
I came at 4.45 it says closed at5 noone there what a bummer
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November 2021 by Deanna G.
Had the most terrible experience, awful customer service. If I could give the whole staff a 0 star I would. None of the staff knows what they are doing in there and are consistently whispering in each other's ears to ask other employees questions. If they don't know how to do their job they should probably be retrained. I have gone in this location multiple times due to convenience and every single time they they have been so rude. I had came in 25 minutes before close today due to my work schedule and had asked for some documents regarding a mortgage. They gave me half of them and the other half they told me I had to come back tomorrow. I had specifically got off work early to get these documents and out of pure laziness they didn't want to print me some printed check copies. I had left the branch at 4:45 and started heading home disappointed that I was only able to get half the documents I needed and at 4:57 the teller calls me to say she has the documents printed out. I think that they just wanted me to leave and have to come back out of just to be rude and evil. Another weird thing that happened was a few days ago a guy working at the branch had signed a transaction paper for me and then I had another one printed out today and then the lady said she wasn't able to sign it. It was very strange one person said they could sign something and the other said they couldn't and it was the same exact document but just with different dates. People need to get their stuff straight here because one person was saying they cannot stamp or sign any documents and another person a few days before was saying they can sign documents but cannot stamp them. Another thing I would like to add is one of the ladies here was trying to tell me I had to pay for a bank statement when any other time I needed once it was free of charge....this place is an absolute disaster. Would never recommend to a friend or a family member to go here even if it was the last bank of earth. I've banked with huntington for about 10 years and have never had any issues at any of their other branches. This group of staff sure has one big attitude towards their customers. It's truly sad they are treating them this way and if I was the owner and seen what was going on today none of them would have a job the next day. It's unfortunate that everyone is some desperate for staff right now that they will even take people that treat their customers like garbage.
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October 2021 by Ray Kerimian
Awesome staff, friendly and very helpful. If you have a problem with your account, ask for Suzanne, she will handle it and make things right for you. ?
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June 2021 by Marissa Trullard
The terrible customer service at this location is insurmountable. Not only does my place of employment use this location for all of their banking, and I have an existing Huntington account; this location refused to cash the check from my employer. I was absolutely befuddled. I have had no issues with cashing these checks at other locations, or depositing into my account for the past 2 years. My employer was just as confused as to why they wouldn't cash it either, and even agrees that it was absolutely inexcusable, since the funds were available to cash the check.
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December 2020 by Andrea Quinn
I’ve seen molasses move faster than the people at this bank. The indoor service isn’t even open and they can’t handle their drive thru in a timely manner. Who runs this place? Seriously no one who cares.
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May 2020 by Mason Kaiser
Do not ever give this location your business. I was having an issue with my credit card and called the branch for some assistance with how to handle the issue. The person on the phone was not only unhelpful, but down right rude. When I tried to talk through other solutions the man on the phone abruptly told me no and hung up with no further assistance. One additional incident while at this branch played out like so. I needed to cash two checks. I handed them both to the teller. She began the process of running them and handed me my cash. When I went back and counted the money, she had only given me the money for the one check. I brought my receipt to the same teller and told her I was short on the cash I should have received. She out right accused me of pocketing the money to try and get more. It was not until I demanded the manager come over and speak to me that they did. Once he did, the teller recounted her drawer and discovered she did in fact short me. The teller handed me the money I was do with a huff and did not even show a semblance of a remorse for not only falsely accusing me, but out right shorting me my money.
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March 2020 by Graham DeVier
Very nice and helpful staff. Very quick in and out. Wish the hours weren't just the standard bank hours but I'll live.
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September 2019 by Kimberly Kayy Kimtastic Kreations
This is such a wonderful pleasant bank I came into Huntington bank, and I spoke with a young woman name , Felicia Safford..she was pleasant and friendly and she definitely showed me great customer service. I had many questions and she answered all my Questions. I will Definitely be doing more business with Huntington bank! thanks to this young lady..
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August 2019 by Oguntoyinbo f Olubunmi
The guy that attended to me almost made me cry...I guess they have something against LEGAL PERMANENT RESIDENTS owning an account with them...I have other bank account and I have never been asked my immigration status before I open an account...
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June 2018 by Karl E.
Huntington is absolutely worst bank I have ever used. I called the customer service (a misnomer in this case) line and was bounced to four different people in three different departments. Every one of them needed my full information over again. On the forth transfer I gave up and have decided to take my banking needs elsewhere. I gave them one stare as this site has no option for zero.