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March 2024 by Daniel Krueger
Went to buy a Cobra Stiff shafted Aerojet driver from the rack marked $249. I get to the checkout and the guy says $700. Oh well this has an upgraded shaft. So why put it with the ones marked $249. I had just spent $140 regriping a set of irons. It was the last stiff flex and it’s an old model. Poor retailing they forget one of the best golf retailers in the country is right here. Carl’s here I come. They didn’t even try to work something out.
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March 2024 by John julie Wyckhouse
Was in the store for 20 minutes and was never approached..... it wasn't even busy... ended up just walking out
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February 2024 by Brian B
This store has set me up for my club set over the years and have had regular good experiences here with the staff. Regular sales help with prices. Plenty of options to choose from here. Plenty of parking here.
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February 2024 by Bogy Time
The graphite shaft on my 7 iron broke around the hosel. They did an amazing job installing a new shaft and salvaging my grip. Very satisfied with my experience. Take my money Sirs…
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February 2024 by Jameson Gallagher
I’ve gotten fit by Andrew twice. Top notch experience highly recommended
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January 2024 by Mixboy586
Very terrible service
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August 2023 by Johnny Jajou
This is the best place for Golf. Please go see Andrew! Great guy to work with, definitely know his stuff and very easy to work with. Stay away from Rob, terrible instructor.
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June 2023 by Mikel Nassar
Super unhappy with recent service. Store was super cool and had a lot for golf. Service to order a shaft and have repair completed took over a week. Broken pieces were reused and put back together with glue. Club head was returned equally as dirty or dirtier than when I dropped it off. Sales associate struggled ordering the same or similar shaft. $65 to have a used club fixed I could’ve replaced for $85. Doubt I will do this again.
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June 2023 by William McClellan
Steve had zero customer service skills and yelled at me to get his point a cross, as well as the fact that you have to go out of your way to find an employee to talk with even though there is many workers in the store. Go to Carl’s Golfland for a decent experience and employees that actually care.
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May 2023 by Jesse Goodier
Many $60-90+ polos are wrinkled and take forever to iron. Please work with your high end suppliers on this or pay staff to press them. I have been screwed buying one and not getting the wrinkles out.Used club prices are high considering the condition compared to new. I ended up not buying either.
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April 2023 by Jake Gammicchia
Went to buy new set of irons. Guy said they were too busy and I had to make an appointment. There were several workers standing around
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April 2023 by Danny Van
AWFUL experience. Picked up my golf clubs I turned in 2 weeks ago to get customized and it was completely wrong . The length was off by an inch n half and the alignment on the grips to club face were drastically off. I call to ask about what I can do and the employee with a disrespectful attitude goes “well just come in tomorrow and ask the guy”. I paid $140 to get the shafts changed and cut down. Iv spent over $1500 on just golf equipment at golf Galaxy. Half effort work. Better off going to the smaller golf businesses to get stuff done.
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March 2023 by Mike Kuhlman
I went in looking to purchase a new driver, I hit 6 different clubs, spent about a hour looking and hitting and not one salesperson walked up and asked to help. Very disappointing.
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December 2022 by Brandon G
It was ok. I thought the selection was a bit weak, but understandable as it's pretty close to winter. Clothing selection I did think was lacking. Especially outerwear.
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November 2022 by Andrew McDaniel II
The positive, a unique range to try out new clubs but the overall experience is poor, they are better off not having humans at this store; just read the reviews in the past months. I went there on a Monday 11/7 around 11am, only 2 customers and 7 store employees, first guy told me he was busy with no customers, mind you I am a rewards member ready to spend over $1000 Smh. Second guy didn’t even know the clubs I was talking about, just not knowledgeable of what’s on the Market. One of the guys suggested what I should practice with. They have to realize most customers have been playing golf way before some of those associates were born. Listen, Just go to Carl’s Golf Land for an actual Sales Experience with Empathy. The Golf Galaxy Staff is worst than the Pistons and Lions Combined.