Freedom Mortgage - Call Center Troy MI
Mortgage LendersHours:
50 W Big Beaver Rd #610, Troy MI 48084 Hours
Most Recent Reviews
May 2024
I'm giving a 4 star because Robert Delane in the escalation department assisted me with explaining my loan documents. I really appreciate him taking the time to go line by line with everything.
April 2024
By far the absolute worst mortgage company to be attached to. Doesn’t matter how simple something can be fixed, they take an average of 45+ days to do anything. As of recent, they lost my tax refund check since January, here it April.
April 2024
ATROCIOUS customer service, messed up on my taxes, owes me a refund on taxes and VERY difficult to get. Maribel is the most unprofessional call center agent ever!5th time calling in a week and tired of telling the same story
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About Freedom Mortgage - Call Center Troy MI
Founded in 1990, and headquartered in Boca Raton, FL, Freedom Mortgage Corporation is a full-service mortgage company that provides mortgage loans through retail, wholesale, and correspondent channels. One of the nation’s largest non-bank mortgage lenders/servicers, the company is licensed in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. They are the #1 VA and #1 FHA (government-insured) lender in the U.S. (Inside Mortgage Finance, 2021). While Freedom Mortgage’s mission is to foster homeownership and to help customers achieve their financial goals, giving back and supporting the communities they serve is core to who they are.
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