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January 2024 by Kvng Evan2
Just wanted some shoes.
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January 2024 by Zach O'Brien
Terrible, my boy was just trying to get some shoes
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December 2023 by Job Skandera
Extremely rude staff
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August 2023 by Rocky Saxena
Shout to the short Indian/Arabic dude. I didn’t catch his name sadly. This guy went above and beyond finding me sizes and giving me alternative options to the shoes I was initially coming to buy. He got my sizes even though I was asking for many different sizes and he didn’t complain at all, he was always helpful patient and wanted me to walk out happy. GIVE THIS GUY A RAISE, honestly I would only come back to this store at this location for this dude otherwise I’ll shop online.Only part of the experience that was awful that made me want to not buy the white Air Force 1s and I was so close to leave them was because of the cashier. Just very rude, not helpful, no thank you or anything. That was a bummer.
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August 2023 by Anti Establishment
Yesterday I bought a pair of shoes from Footlocker. Outstanding service from Mikhaal. He went above and beyond to help me find the right pair of shoes. The whole store was super friendly. Will come back in the future to buy shoes.
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August 2023 by Cassandra Durkatz
Wow stickers prices for kicks these days lol they probably were the same but with inflation an demand oh me oh my to wear a pair of fly kicks it causes a buzzy fuzzy feel ?
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June 2023 by Chanhthira Phommala
Nobody greets you, you wait forever for someone to help you. I had to approach someone when I went and honestly didn’t deserve to have their name written down when asked who helped you. They force it on you asking who helped
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May 2023 by Christopher Osborne
I ordered a pair of shoes and tried them on once in my room. Two days later, I tried to return them and was met with resistance from the saleswoman. She accused me of wearing the shoes because there were a few spots of dirt on them. However, I was able to easily wipe off the dirt with a wet cloth, which she could have done in the store. To make matters worse, there was a small tear on the heel area of the inside of the shoe that I didn't even notice until I tried to return them. The saleswoman refused to acknowledge the defect and refused my return. This experience left a terrible taste in my mouth, and I believe that customers should be able to return defective products without being hassled. Unfortunately, it seems that many stores will go to great lengths to avoid returns and boost their numbers. I cannot recommend this store to anyone and will not be shopping there again.
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May 2023 by Christopher O.
I ordered a pair of shoes and tried them on once in my room. Two days later, I tried to return them and was met with resistance from the saleswoman. She accused me of wearing the shoes because there were a few spots of dirt on them. However, I was able to easily wipe off the dirt with a wet cloth, which she could have done in the store. To make matters worse, there was a small tear on the heel area of the inside of the shoe that I didn't even notice until I tried to return them. The saleswoman refused to acknowledge the defect and refused my return. This experience left a terrible taste in my mouth, and I believe that customers should be able to return defective products without being hassled. Unfortunately, it seems that many stores will go to great lengths to avoid returns and boost their numbers. I cannot recommend this store to anyone and will not be shopping there again.
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October 2022 by Audra Bradley
Yeap Jordans for days air forces for days!!!
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September 2022 by Sylvia Johnson
If I could leave a zero star I would. I can’t understand how there are four people working and three of them are behind the counter talking while one person struggles to find three pairs of shoes in my size.I had to let someone know I needed help. Not that I was ready but that I needed help.The young lady who ends up kind of helping asked me to pull a shoes down for her that I needed to see???? Where they do that at?And didn’t say thank you. Wow.Whoever worked around noon on 8/29…..aweful!!I came all the way to Troy for the most ghetto experience! Nice.
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September 2022 by Jason Highley
Made a purchase off eastbay and it wasn't quite to my liking when it arrived. Found out footlocker owns eastbay so went in and returned no problem. Good staff. Clean store.
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August 2022 by Omar Muthanna
Terrible customer service. The employee Name was "Biglai" she was slow and had alot of attitude. Pls stop hiring people that don't wanna work or feel that they are too good for this type of work. Jeez
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July 2022 by Sharon Ratliff
Large store a wide variety of new in stock items????
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May 2022 by Sarah Alruuy
Lana is an excellent worker. That girl got her priorities straight. Even when it’s busy, she makes sure to preform high quality service.
