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February 2024 by Nathan Kubacki
I like looking at the guns in their captive environment
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January 2024 by Michael Davis
Small selection of bowling shoes.
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November 2023 by Jason Lantz
Clean, Bright, helpful
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November 2023 by Shawn Dean
Not user friendly
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October 2023 by Ruthie Koppelman
I did get a great Michigan shirt but I went for hiking shoes. They were advertised online but had none in the store. Also the one person working in the store was very rude when I asked for help.
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September 2023 by Andrew Dodds
Terrible customer service. Waited 15 minutes to ask if they had running shoes in my size. Was told to go to the counter and ask somebody to call for help in shoes. Waited another 5 minutes and left. Won’t be back.
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July 2023 by Janier Smith
Nice friendly associates, when I finally was able to find one. Store was small but clean. Unfortunately, this particular location didn't carry fishing equipment that we specifically came for.
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July 2023 by Pa Houa
I had purchased myself some pairs of socks. They were on sale.
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June 2023 by Molly Gadzinski
Great selection of sports and athletic equipment
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April 2023 by KJ V.
I would have given no stars if this app allowed me too! My son worked at Dunham for almost a year. He was told he might work up towards a Manager position. That motivated him to work even harder. In fact the General Manager would ask him to stay till 1am way after store closing to help with the shoe department. Of course wanting to be a manager he said yes every time asked. Well after trying to see when he may get promoted he felt he was being taken advantage of that he put in his two weeks after two months of staying after close to help set up displays and what not. They put him on the schedule for 1 day in two weeks. That's not a cooperation that cares for their employees. I would NOT recommend this chain. Especially cause they really don't care about their employees!
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March 2023 by lindsay nehra
This is the nicest dunhams in my opinion, but I'm giving only 3 stars because the girl working there today was SO rude. Like beyond crabby, just plain rude.
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March 2023 by Brian M.
I attempted to buy an item that was on sale. Calling my nearest store i was told they had nothing in stock.the flash sale started less than an hour before!I looked on dunham's website and found another store with the item in stock. I drove far out of my way to find that the item was not in stock, and probably never be ordered. Oh , they did have one similar item that was only $ 300 more. This is classic BAIT AND SWITCH that has happened at dunham's before. Do not waste your money here
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February 2023 by Michael L.
I was a long time customer at the Benton Harbor store. I bought some running shoes. Tried on at home (never will do again)... lost my receipt and tried to return for instore credit and buy a MORE expensive running shoes. The manager told me the "store policy" doesn't allow any returns with out a receipt. I asked if you can look up via the credit card I used...NO, NO and NO...no receipt your screwed. Many other stores can look up my credit card was used...or at least a instore credit...so I can by MORE. Never will shop at Dunams again.
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February 2023 by Bernard Studier
the shoes I just bought I just checked that Kohl'sthey're 10 dollars more at your store I will be taking them back
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November 2022 by Dave R.
If yo can buy a firearm from a reputable gun dealer or store you should. I purchased a rifle at the Waterford Michigan store that had a defective magazine and the salesman that sold it to me was very little help. He told me that they didn't make the rifle, they just sold it to me and I would have to contact the manufacturer. The manufacture is sending me a new magazine but I would think Dunham's would replace it and deal with the manufacture. I read on the internet that some other people had similar problems with the same firearm and the purchased at different gun stores and the store replaced it for them. That's the kind of customer service I would expect when you spend several hundred dollars in a store.
