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“Riva is amazing and this store has everything you could possibly need. She does such a great job helping brides-to-be pick out the best accessories for your big day. She is very experienced and very passionate about what she does. Highly recommend this shop!”
“Staff were very professional and helpful. Store was clean and well stocked.The Manager provided excellent service to replace a recently purchased item that was defective. I recommend this store.”
“The friendliest shop! Everytime I come in the associates greet me and ask if I’m looking for anything. They guide me to my guilty pleasures- 80’s toys! The sales racks always have great items to hunt through. Easy to get to from the parking lot, east entrance. Great rewards program as well.”
“The store itself was clean and well organized. Visited on a Sunday and it was somewhat busy. They did a good job of having staff jump on to registers when they saw the line was getting long.
The staff I encountered were also friendly and helpful.”
“I recently walked into the Dior store not knowing what to buy for my husbands birthday. And a very beautiful lady who works there came up to me and helped me so much! Renee Kallabat, is a sweetheart & I’m so happy she helped me that day! Dior is truly lucky to have her part of their team.”
“Bought my first moncler jacket today from here. I bought a maya. I drove 3 hours each way, and the experience and treatment I received was exceptional. Customer service was 10/10.”
“They what they are, fast fashion at a great price. They have what's trendy, and some things I'm not sure about but I'm not a fashionista by any means. We can always count on H&M for a solid selection of basics like jeans, t-shirts, and sweaters. Thus last time they had some really cute dresses on clearance from the holidays!”
“Chic mall with pretty much every store you could think of rather you wanted to grab Christmas decor or something cute for a date night. If you haven't stopped by this mall you should check it now because there Christmas castle is absolutely gorgeous!!!”
“The young girl (I dont remember her name but she walked with the stick) was extremely helpful although her legs were injuredEdited: her name is Cassie. Thank you so much for helping me today!!!”
“Sydney was so sweet, patient, and kind checking us out. Also price matched my friend's shirt with the sale online! Definitely 10/10 customer service from her.”
“amazing service! i always have a struggle finding dress but the second i walked into the boutique i was blessed with the selection of amazing dresses! the staff was so welcoming and helpful i am so grateful i have a new place to buy dresses!”
“I love their shoes and belts my favorite but this occasion they didn't have what my wife was looking so the very kind and polite employee gave some valuable resources along with other great information I wish all customer service was this pleasant.”
“The staff there was unbelievable. Got almost everything that I wanted. They went the extra mile to get me what I was looking for AND more. I wish I could keep coming back to the store. Also, since I was buying there for the first time I got absolutely out of the world discounts from their XPLR program. Was a fantastic experience.”
“This location is really clean! My sister and I went in on a weeknight and there were two stuff members, floor associate and manager. They kept it well stocked and the two staff members were super nice! One of them offered us a fragrance sample as we were shopping! Im hoping this is a good sign that Oakland Mall is at a comeback. :)”
“Best customer service from Jawuan this afternoon. He went out of his way to help pick out a gift for my girlfriend… thank you for your time today. Best retail salesperson award needs to go to him!!!”
“I called looking for a specific type of jeans. Nash was super helpful over the phone. I was able to get to the mall while on lunch break, try the jeans on(which Nash choose the perfect size for me based on the minimal info given on the phone). He even managed to assist me with finding a similar pair for my husband. Great personable experience.”
“I returned a too big gorgeous orange sweater. Dayjah, the cashier, told me to just size down. Dayjah is so amazing! I bought a new smaller orange sweater, and a cute top from the clearance section. THANKS Dayjah!”
“There was just one person there in the store to attend and boy did she aced at her job. Got me exactly what I was looking for which made me stroll around the store and buy more at the discount offers.... highly recommended.”
“Favorite store, high quality clothes and high quality staff. Have always had a comfortable experience here unlike some other stores. Best store for women in their 20s!”
“I was there today and had the best service from the manager , Armando. He was warm , helpful and very knowledgeable about the product line. Help me out in a purchase and ordering online because they don’t have the size I was looking for. Customer service was superb. Everyone should treat their customersCustomers this way. I will surely be back because of the service he and his staff showed me. A+++”
“Homecoming can be one of the most stressful times of the year. Maddy/Abby/Jay changed that for my family and I this year. My kid found the perfect dress but we needed it in a small and their hope was to find gloves to match. Not only did they find gloves to match, a size small appeared which was exactly what we were in need of. They searched online and was so attentive to us all. We really appreciated the experience and will be long time shoppers of the Oakland location. Unlimited thanks and gratitude to you all.”
“Such great service. Our sales rep knew sizes just by looking at us and pulled the perfect sizes. Gave us sales prices. The clothes are super high quality and will last a long time.”
“Good place to shop, VERY expensive prices!!! The clothing selection there is very interesting from a teenager's point of view. They also have some unique items such as a "Joshua Tree" in a can, miniature tube man for your desk, etc. I wish that we saw Urban Outfitters get it's own separate store in Michigan.”
“I came in yesterday looking for a pair of sunglasses. I let the salesman Ryan know that I wasn’t fully set on Balenciaga and I was more just checking out my options. Even with that said, he went above and beyond and took time to show me everything that was similar to what I was looking for. He was so helpful and patient. Thank you! I love what I ended up with.”
“It’s a nice store. I wish they could have more variety in their inventory but I could find a lot of nice things and they were on sale. Staff is very friendly and helpful.”
“Small store with limited selection but the top notch customer service and Canada Goose experience you receive makes up for it. I wanted a color that wasn’t available in store and the staff helped me order it with free next day shipping.”
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“We got outfit for the my grandma for my wedding, and both uncle and aunty were extremely helpful and took really good care of us. The outfits were beautiful with great quality of material. They were very patient and showed us variety of styles. One benefit I found helpful was they do their own tailoring so we didn’t to look for one outside. We had an amazing experience!!”