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March 2024 by Hauraa Raychouni
Tim was so helpful! Assisted in an exchange and could not have been more pleasant to work with. Will definitely shop here again! A+ for customer service!
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September 2023 by Christian Kroeyr
Burberry London at the Somerset Collection Mall in Troy, Michigan is currently closed due to remodeling during my most current visit.
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August 2023 by Sheena Turner
Went to the temporary store on 7/26/2023 and was followed throughout the store by one of the employees. It’s really sad because my children wear Burberry almost on a regular basis and I’ve bought a couple of pieces from surrounding stores and have never encountered such disrespect. Now they have lost a customer because of racial profiling.
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July 2023 by Kenz -
My bf gifted me this scarf for Christmas last year. [Old photo, 2022] he bought it from this store.We stopped by today just to browse but eh.
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July 2023 by Robert Johnson
Best customer service from Jawuan this afternoon. He went out of his way to help pick out a gift for my girlfriend… thank you for your time today. Best retail salesperson award needs to go to him!!!
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April 2023 by MaryAnn Parrish
A customer of mine wears this all the time and she smells incredible. I finally asked her what it was and went and got some of my own. I love it, perfect fruity/floral perfume for the coming months
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February 2023 by Chayton G
Khal, Jovan, Santana, and the rest of the team are always so kind and helpful. I absolutely love my Lola bag and for everyday wear, it's holding up pretty well! Glad to see a store with a team this attentive.
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November 2022 by Viper Dragon
Tacky & UglyHad to shop elsewhere!!!
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September 2022 by Mi Mi
There were a lot of stuff and they were kind.
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September 2022 by Vgod. Sr
Frances, your customer service is STELLAR. I hope I hooked you up with some nice commission lol but jokes aside, I’m very pleased with my visit here. I love when I walk into a shop like this and they have everything I need, on top of a smooth experience.
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April 2022 by Keith Siebert
Love this place just can't afford anything lol
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April 2022 by Nivin Daryousef
Very bad customer service specially the manager
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April 2022 by Derek Vicdamone
Burberry Troy always has the best most friendly and knowledgeable staff….they never leave you standing alone and offer refreshments…..always a pleasant experience
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December 2021 by Mj J.
I am obsessed with Burberry! My obsession began many years ago when I was surprised by my very first Burberry purse. I just love the design and everything about the label. When you're looking for something top notch Burberry stands alone. Don't get me wrong, there is a hefty price tag to accompany the name. Unfortunately for me when it comes to the clothes, I'm a Burberry girl with an "Apple Bottom" body!....I have a little too much curve for the slim fit design! Lol I'm excited about the baby clothes. I think I know a little prince who will look pretty stylish in Burberry!
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December 2021 by Michael Nguyen
Its a great time here whenever we shop Burberry.