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“Hands down one of the best shops I've came across in a long time. I had a broken leaf spring. Called that day and talked to Dave, which is a very nice guy. Saved me $ by just replacing the broken leaf. Got my truck in that day and had it finished the following morning. If you want an honest shop these are the guys. Great experience. Will be going here in the future. Five stars all the way ??”
“Very knowledgeable and reliable service shop. They took great care in updating my luxury car after it had been in storage for 6 months. Definitely better than the dealership!”
“I had the pleasure of getting a brand new Cadillac xt6 from Keith Perry. He made that the process was quick and easy. The customer service I received from him was top tier and I will be sharing his name for business with everyone I know. If you are getting a car from Cadillac of Troy make sure you ask for Keith!!”
“Alex was our sales rep and he did a phenomenal job very patient very informative, knowledgeable, and all areas of the vehicle and guided us through the process. It was one of the most pleasant experiences that we encountered. And Chandler signing final papers he did an outstanding job with us I would recommend anyone to go to Suburban Volvo. I have been searching for over a year and a half for a vehicle and tried almost every manufacture out there taken home for the weekend, and I am so pleased Our final purchase and again, thank you, Alex and all at Suburban Volvo For making our experience, truly, a memorable one”
“Austin is the men ! Workers are super kind help my project car dream come true , I just want say Thank you Austin for understanding me and you’re team ! Paint come out super nice and I’m very very happy .”
“Highly recommend!
After being told by a dealership to bring my car in at the end of July for repairs (accident happened mid April), I contacting Action Collision and I’m glad I did!
Never had to call to ask for an update because they ALWAYS called when they said they would to update me. Repairs were completed in time frame they gave me and everyone is friendly and great to work with!
Thank you Action Collision!!!”
“I received excellent service from the time I walked through the doors of the dealership. Bradley Martin was my sales representative, and he was great. He understood my wants and needs in the vehicle I was looking to purchase without any pressure to buy a vehicle that I wasn't interested in.”
“Its a manufacturing facility. Loading and unloading can be akward because it is in a crammed location. The people in shipping and receiving are friendly and helpful though. The place can be easy to miss even with a GPS. Pay close attention and slow down ahead of time and look for the sign because while visable it is somewhat obscure. If you miss it it's a real pain to turn around to get back to it in this busy area.”
“Great experience with this shop. They are compassionate, kind, friendly polite and provided a very prompt quotation checking my car's AC very promptly. Loved their service. Highly recommended.”
“I have been going to them for a a couple of years and bought my Camry Toyota. I had a great experience with the entire staff. There honest with me and never try to sell me something that I don’t need so they can make a profit”
“Old school parts store. They don't make them like this anymore. They can press bearings and turn rotors. Very knowledgeable staff and family owned/operated.”
“I had my car repaired at Pennington years ago. It was such a satisfactory repair that I turned to them first today for some minor work. I was thrilled to have the same high quality, professional experience again!”
“Great service. Took my blazer in to have some cosmetic repairs done before I turn in my lease. Shop was great to work with and jason was upfront with costs and timetables.. will definitely go back when needed”
“My vehicle, had damage from falling branches, due to a strong storm. Rachel Edgington was my estimator, and she and the technicians did a great job. Rachel was quick to respond to text, and answer questions I had. I hope I never need it, but if I ever do, I would definitely go back. They cleaned the interior as well, which was not expected, but definitely appreciated.”
“Their are pretty responsible of their job
Great follow up
In my experience, there was a minor issue with the repair, I revisit them, it was immediately fixed
Really recommend”
“Going through the service department was smooth and easy. I like that your vehicle can be scanned and it can tell you things about your car. I liked that the technician sent me a video of my car as they checked it out. I was communicated with through text, but I could also respond to the rep in person. The rep came to me in person also to help me with my concerns. I was able to use my wheel and tire insurance in order to pay for a new tire.”
“I had a great experience with the Collision Guys of Troy. I had a minor issue. They said that they were quite busy, but if I brought it in next Tuesday, that they could complete the job in one day. They completed the job that day at a fair price.Service: General repairs & maintenance”
Closed
1735 Equity Dr, Troy
Auto Parts
“Amazing experience! I haven’t had a vehicle in a collision shop in 10+ years. (Thank goodness!) but if I ever have to again this is where I’ll go. Excellent customer service, fantastic communication on the status of my vehicle and had it completed two days earlier than committed. On top of all that, it was so clean when I picked it up I’m pretty sure they detailed my Lincoln Corsair ❤️”
“Great service with extremely detailed information of the work that was done!The loaner provided was great and appreciated.Zack was great and very helpful, so happy to be able to work with such awesome staff,and I would absolutely recommend you head here for service.”
“Great costumer service here. I highly recommend this company. I spoke with Geno on the phone who talked me through a couple issues I was having and also gave me multiple great referrals for me which he didn’t have to. 10/10 costumer service”
“If you want actual copper wire and non foreign cheap electrical stuff labeled as authentic shop here! Even their clearance stuff is good stuff! This place makes me want to build more random cars! Cool counter guys there too!”
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“Jeff,
It was a pleasure collaborating with you and Alex G. The process started August 18, 2024, and it was worth the wait to see my mother’s car drivable again after my accident. The car has sentimental value and looks brand new! Thank you for going above and beyond. You kept me updated every step of the way. There were setbacks and I really appreciated Alex for being professional and passionate. He is an asset to your business!”