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September 2023 by Kay
EXCEPTIONAL experience!! Gene went above and beyond to accommodate my questions and needs. I had such a genuine interaction and anytime I need a test of any kind, I plan to come back. I cannot recommend this place enough.
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September 2023 by K
EXCEPTIONAL experience!! Gene went above and beyond to accommodate my questions and needs. I had such a genuine interaction and anytime I need a test of any kind, I plan to come back. I cannot recommend this place enough.
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September 2023 by US STAR
BAD SERVICE
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November 2022 by carrie Laux
Gene may be a nice guy but my experience was far from professional. I called ahead to ask a few questions & requested an appointment- was told that wasn’t necessary, just come on in during business hours of 7am-7pm although he did request I show up by 6:30pm to fill out paperwork. I showed up at 12:20 pm to a note on the door saying he’d return by 1. Irritating but I waited. Gene showed up at 1:10. He asked why I didn’t call as if he would’ve appeared like a magic genie from a lamp. I wondered why he didn’t tell me on my two previous calls he didn’t bother saying he closes for lunch break. I filled out my paperwork & handed him my card for payment. He says, “would’ve been faster with cash”. Again, that was something he could have shared during my previous calls. He takes me to the community restroom that services the whole building & it smelled awful. He hands me the cup to pee in, no other instructions. He came in to collect the cup & scolded me for putting it on the wet counter. During this whole time he never wore gloves, which I thought was disgusting as he’s touching everything after he handled my urine cup. I was told I could call Friday to see if my results were in. I call & he’s “not available” & was told to call back in 10 minutes. Same thing happened Monday morning so I ask when IS a good time to call & was directed to send an email so I did. I got my results emailed to me from someone else at 4am- great! Gene emailed me from the same email address TEN HOURS LATER with the results. Do they not communicate?! Just an awful experience all around. I went somewhere else & had a completely different, clean, secure, professional experience. The prices at ACT may be low but you get what you pay for. If you absolutely must go there, call in advance to make sure he’s there & bring cash although I highly recommend going somewhere else.
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November 2022 by Jaden Howard
This place is very people friendly they really care about humans you can tell the guy behind the desk has a big heart and just want to see everyone succeed and win -Jaden
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September 2022 by Lee Marcussen
quick in and out service. Will be sending all my employees for their must screenings to this location. Thank you!
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July 2022 by Laramie Davis
This is the best place to get all of your drug testing needs! Gene is a really great dude! Fast and efficient! I’ve never had to wait in a long line! Prices are also great compared to their competitors!
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June 2021 by Kevin Sinnott
HIGHLY recommended...I can’t speak highly enough about this place. I came in, last minute on the Friday of a holiday weekend. Gene got me registered in the system and out the door in 15 minutes!Great customer service, explained the entire process, was very thorough and professional.Gene stayed late to get my test results done and turned in to FedEx in time to make my required court date the Tuesday after Memorial Day.I can’t thank you enough Gene!HUGE thanks!Kevin S
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June 2021 by Cynthia Ross
I highly recommend ACT. The place is clean and the staff is kind and courteous. I've heard them say, We are here to help you get on the road to the next chapter. Can't say enough about Gene...always has a smile and makes sure things are in order for you!
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June 2021 by Julie Boerema
Highly recommend for any testing needs. Staff are professional and extremely friendly. They make the most of a bad situation. Clean Courteous. Make me feel extremely comfortable. Always have a contagious smile on their faces.
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April 2021 by Aaron Fetzer
Very quick and professional. Facilty was also very clean.
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December 2020 by Perry the Popeye
One of the best experiences I’ve ever had! I hope to keep coming here for all my testing! Keep up the great work and stay safe!
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October 2020 by Alex Budnik
This company and this location in particular is a great experience. The staff are friendly and courtesy. The location is clean and well lit. The testing itself was efficient and fast. I would recommend this company and this location for any testing that needs to be completed, whether it be court or work related. I've been to several different testing companies and ACT is by far the best and will be my first choice for any future test related needs I may need.
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September 2020 by Ryan Stock
If I could put 0 stars I would. They are so unreliable literally do not go here if you want honest and beneficial results. They literally gave me false results for a hair Follicle test!! the first time I went there they said they would need the same amount of hair as the tip of the lead a number 2 pencil. And they ended up cutting out like 5 times that! Because he said he wants to make sure they have plenty enoff hair to test. So not wanting to I did I let him because I needed the Results for my CPS case. Then they called me about 3 weeks later and told me oh we didn’t have enoff hair somehow they didn’t get all the. Results back and we would need to get more hair from you as upsetting as that was because I did not want to get my haircut again I agreed because I needed the results. Even though I gave him so much and how they could possibly not have enough so then the send on time I same they took even more then the first time to make sure there was plenty again...?? And I just wanted to have it on paper that I was negative for all drugs The hair follicle test because I thought that would be the most accurate I know I was wrong because this place is very unprofessional Loving said long story short they called me and told me I could pick up my results I came in and they said that I was positive for five drugs that I have never even done like cocaine and benzo’s and opiates I literally have never done cocaine and I understand can be mixed with these drugs that being said there’s no possible way because I have been clean for four months and it goes back 90 for hair test Not to mention I have proof that I’ve been clean from another facility where I have been getting drug tested and I have results proving that I have been clean for the last 90 days nothing at all in my system!!! So I already knew the results should’ve been negative but like I said I don’t know what they did if they lost or missed placed my hair regardless I know what I’ve been putting in my body and I have been getting drug test for the last 90 days thing I’ve been clean on story short do not go to these people because they are very unreliable!!!!! I just wasted over $100 and got my haircut two times for no reason and went through mental distress from this !! Every single time I left his place I felt so discouraged and upset even though I know I’ve been clean! Thank you have a nice day
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September 2020 by jacob taylor
Ive had nothing but great experiences going to test at All County Testing, the staff is very nice and welcoming and genuinely seem to care about how you are doing, they are also very flexible with hours and try to work with you the best they can. I HIGHLY recommend switching to All County Testing for any court order testing especially if you are going through JAMS which is the worst testing experience I’ve ever had.
