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July 2024 by Jessica Booth
Were able to accommodate with a parking spot dead of winter and with great pricing which is a rarity in this area! The staff was incredibly helpful and kind also.
**Updated review after moving out and changing from 5 star to 4 star (5 star was given within the first day and 4 star is after months of use):
Full transparency, they give money off for first time customers if you leave a positive review, so that is why there are so many reviews.
Overall, this place has the cheapest storage in the area and does have a storefront on Fort St with professional workers that can assist.
I did have a decent experience for the price, the lot itself is in very poor condition with potholes everywhere and is hard to maneuver around if you don't have one of the coveted easy in and out spots, but it was manageable since we don't move our trailer often.
Now here is where I made my mistake, so learn from me... they want you to call at the very end of your last month to tell them you've moved out. I had made my payment in person for my last month and I thought I had been clear enough that what I was paying for was the end of my usage, but obviously I was not, so I received a notice of late fee and monthly payment for another month I didn't even want. I had been moved out at that point for a while. Instead of arguing back and forth with them, I paid for another month I wasn't going to use and told them that was it for me,
The worker then called back and asked if i was moved out, I said I've been moved out over a month, but now that I have 2.5 weeks left of this month I just paid for, I might move back in until the end of the month and then take my trailer back out by end of the month. She said, ok, well call back when you're out again.
I said no... I'll be out, just mark it as my last month and she said her system doesn't allow them to do that. I have to call when I'm moved out. So I guess I don't understand why their system is that you have to call at the end of the month to tell them you're moved out and if you tell them in advance they cant just make a note for the end of the month? Seems a bit like a strategy to get people to pay another month that they don't need or to have 2 customers paying for the same spot.
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September 2023 by Tim A.
Excellent storage facility! Offering large and smaller units at affordable prices. Safe and organized. Staff are great. Highly recommend for your storage needs!
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April 2021 by Dan Trosen
Clean facility and staff was very helpful would definitely recommend
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April 2021 by kaitlyn Ramsey
Nice place super convenient and affordable
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January 2021 by Heather Stapula
Very nice people and convenient!
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October 2019 by GAm
Great place... Reasonable prices... Woman in the office was super nice and helpful.
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August 2019 by Sean Preston
Easy access.
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August 2019 by Kelly Sopo
If i could give six stars i would
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August 2019 by Earnest Gladwell
Great facility , Excellent price
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August 2019 by Cherlyn Edmonds
Have a bad rodent pdoblem
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August 2019 by Kenneth Vallis
Great prices
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June 2019 by Chester Barnes
Great place to be able to get a hold of the storage needs you needare good price for the needs
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May 2019 by Me Too
Have used this storage company for several years. Easy access and very clean kept! Very courteous!
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April 2019 by Duane Wilger
This is my 2nd year for storing my boat at U-Stow-N-Lock Self Storage. The staff is friendly and very helpful. The Location is great and the access to get my boat in and out of the facility is amazing. I would definitely recommend this storage location.
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April 2019 by Larry Bryan
Awesome group of people who run the facility. I'm am more than pleased with U-Stow-N-Lock Storage . They are there 100% for there customers.
