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December 2023 by Lyn Kendall
Rudest people I have ever dealt with in a lab setting. Don’t go here! I will never go back.
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September 2023 by Jackie I
Been waiting standing in the hall for over 30 minutes for labs and they haven’t even registered me yet. Not enough seats for everyone. Floors are disgusting.
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June 2023 by Samantha Roberts
Took my 11month old in for bloodwork and the girls were wonderful with him. Friendly, communicative and efficient. We will definitely be back
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May 2023 by Lori
Outpatient facility is horrible, I only go to this location if I don’t have another choice. Workers are grumpy and more interested in smoke breaks and going home than patient care.
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May 2023 by Julie G
Wish I could give a higher review. Unfortunately I have to take my child for bloodwork every 6 months. Every time I come to this Trenton location, I’m met with rudeness. Last time I went it was an hour and a half wait. There were zero seats in the lobby and the hallway. No one seems to care. Maybe a larger facility, higher pay and more employees could help the situation. I know Beaumont has the resources to make improvements.
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November 2022 by Amanda
They are very rude. I brought my son's girlfriend in for her glucose test. They tell me no one is allowed back with her yet there is two other patients that have a guest with them. I sit down in the waiting room and then told I can't sit in there either because they have other patients coming in. I understand covid is still around but what is ther difference of me sitting in the hallway outside the door or the waiting room. They are very rude and obviously play favoritism when it comes to guests in the back.
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July 2022 by Rick Crowley
The best.. The staff is very professional, very good at what they do. Been going here for years to get my lab work done.
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April 2022 by Ms Smiley
This is one of the best labs in the area. The staff moves quickly. I signed in at 7:20am, there was 8 people ahead of me and I was out by 7:40am. My sister retired from Beaumont. She said the staff does everything, they do registration and lab ordering and draw the blood. The other reviewers really show they don’t understand how outpatient services operate behind the scenes. It’s not as simple as line the patients up and draw all their blood. They have a lot of responsibility!! Great job ladies, keep up the hard work!!
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April 2022 by Mrs S
The staff is very friendly and efficient. The staff wears many hats, they collect information at the desk, register the patients, and draw blood. In the 10 minutes I waited, the staff was interrupted 4 times. If the staff gets behind it’s probably due to this very reason so patients need to have patience. Melanie at the front desk was incredibly helpful, she answered several questions and helped me get the phone number to set up an imaging appointment. Elena was very gentle when she took my blood.
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November 2021 by Kristen Orme
They're busy but also slow. Got there at 645am because I needed to get to work. There were 4 ppl already ahead of me but I didn't get out until after 730. It shouldn't take ten minutes per person.
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November 2021 by Linda Cobb
Waited 2 hrs after getting there at 7:00 am
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August 2021 by Ren Clark
very busy but they’re doing their best to keep everything moving as efficiently as possible, i brought a book with me but barely even got to crack it open cause they were getting everyone in and out with little wait times
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April 2021 by Michael Thomas
Packed waiting room during covid....
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March 2021 by Christa Hudson
I have a very severe vein phobia and this is the only place I can go where they have the patience, understanding and compassion to be able to work with me in such away that they are also able to do the draw fast and efficiently, so it is almost over before my panic sets in.There is a wait to be seen for about an hour most times that I go but the fact that they are able to deal with my phobia without making me feel like a nuisance is worth the wait to me.I see Brandy but I would also trust anybody that she refers me too.
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March 2021 by Judy Borawski
Came in for fasting bloodwork and already waiting for an hour. Need to upgrade their system.
