Williams Fast Lube in Traverse City offers a quick way to do normal maintenance like oil changes. Customers report it is a very friendly, kind, and efficient place with great service. The business is described as clean and the staff are noted for being sweet, knowing what they are doing, and keeping customers informed. Many have been going for years with no problems or mistakes, appreciating the free top offs. The service is super quick and staff help customers understand their cars more. In one instance, exceptional customer service was shown by arranging a rental car and shuttle for a customer in need without an appointment. People feel assured by the reliable work and definitely plan to return.