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February 2024 by Eric Lappan
Fast, Excellent service!
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December 2023 by Jim Whall
So I managed to get scammed via a clever fraud scheme. My fault.It took Robert and Anthony a couple hours of working with me to get things straightened out. They were polite, dilligent, and very hard working. I really appreciated the extra effort to straighten out my account so I could get Christmas gifts out. It was excellent customer service.
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November 2023 by dave tipper
I can't believe I'm giving a phone store 5 stars but... I can not believe how helpful the two guys were (Ethan and tall dude sorry I can't remember your name!)Really went above and beyond to help me transfer my contacts, even though my old phone refused to cooperate for like 45 minutes.AND they stayed late to make sure they helped me.Thanks guys!!
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September 2023 by EMILY SWEENEY
Been with Verizon for 20 some years, went to this location to get 3 iPhone 15’s and sign up for a new plan and waited an hour and a half not be helped, because I grabbed my expired drivers license that expired this year. I had my phone on me, 2 credit cards with my picture on it, my check book, my social security card on me and I could tell them every detail about my account. They refused to help me. At check in they should tell you that you need your drivers license or ask to see in then.I use to give them a pin. Never again will I go there
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September 2023 by Ben Blissett
I made an appointment to stop in and get a couple of more challenging items handled. I was warmly greeted by Robin and Dauson. I explained the situation to Dauson and he was able to get me up and going while providing a great customer service experience. This is the way it should be!I'm also recanting my previous 3-star review as I'm always about second chances. Keep up the good work!
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September 2023 by gerritt dyksterhouse
Rude! Flat out will not return to this store. Business account I have upgrade and want to know what it was as far as cost and with out picture of admins license won't say what upgrade is........ nothing to do billing adding nothing jus details! No privileged information just details on what the upgrade deal is that's all!.........
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July 2023 by Nikki Schweitzer
Stephen was so helpful, patient, and kind. It took way longer than expected for me to upgrade my phone - like, I was there for hours - and he was incredible. He was creative and thoughtful in his many attempts to transfer all of the info from my dinosaur of a phone and his persistence paid off! Stephen deserves a raise or a bonus or at least a plethora of hearty high fives and a free coffee.
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July 2023 by Richard Buchheim
went to store 4 times today each time was told i had to do something different
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July 2023 by Scott Conaway
Cant stand going in this place. 1st you have to wait, then the sales tactics begin. Time to buy an unlocked phone and try a different provider.
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July 2023 by R “Sunshine” W
The service is excellent! She listened to and was empathetic to all of my concerns. Highly recommended!
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May 2023 by Leah Rasmussen
Michael was great! My husband shattered his screen on his phone but Michael was still able to get all of his stuff transferred to the new one. Didn’t try to up sell anything and was honest with all the products we looked at, was kind, courteous. 10/10
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May 2023 by H Giddis
Amazing service...thank you Ethan and Robin. A l
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March 2023 by Lindsey Jacobs
Great service and fast. Staff made sure everything worked before I left
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March 2023 by TRAVIS FRANTZ
Needed a new phone 'cause I broke my old one beyond repair. Walked in told the. What I wanted they got me it and was home in no time flat. Thank you Dauson for a great experience.
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December 2022 by Greg Rynearson
Stopped in on December 15th needing assistance with my account. Jason was a great help and I was on my way in just a few short minutes. I be would recommend the TC Airport Rd location to anyone. Thanks again Jason. Merry Christmas !!